Crew Member (Pizza Maker & Expeditors) -4661

Domino's Franchise•Bowie, MD

About The Position

The Crew Member prepares pizzas and other menu items while delivering excellent service and maintaining product and image standards to support customer satisfaction. The role includes taking and processing orders, assisting with order preparation and handoff, handling transactions, maintaining clean and stocked work areas, and communicating with customers, coworkers, and management. Team members may be assigned other duties as needed.

Requirements

Must be at least 16 years old.
Must be able to pass applicable company background checks.
Excellent written and verbal communication skills for interacting with management and customers and taking and processing orders.
Ability to multitask and function in a dynamic, fast-paced environment.
Ability to adjust to changing priorities.
Ability to enter orders using a computer keyboard or touch screen.
Ability to take orders over the counter or by phone.
Ability to work independently and as part of a team.
Ability to add, subtract, multiply, and divide accurately and quickly; may use a calculator.
Ability to make correct monetary change.
Must be able to perform the essential functions satisfactorily; reasonable accommodations may be made for individuals with disabilities.

Responsibilities

Prepare pizzas and other menu items, measuring ingredients and following safe food preparation, assembly, and presentation procedures.
Help bag and tag orders and run food to customers’ cars or delivery drivers.
Greet customers in person or by phone, take orders professionally and promptly, and provide information about the menu and specials.
Deliver excellent customer service, encourage repeat business, and identify opportunities to upsell additional products.
Learn and use the point-of-sale computer system for automated order taking.
Communicate clearly and positively with management and team members.
Handle cash and credit transactions quickly and accurately, including making correct change.
Build customer loyalty through friendly interactions and appreciation, and resolve complaints promptly and professionally.
Clean, stock, and restock workstations and display cases; maintain an organized work area.
Transfer supplies and tools between storage and work areas; pack, weigh, and label products as required.
Notify a supervisor about food shortages.
Follow quality standards, principles, guidelines, and policies, and perform other duties as assigned.
Promote company policies and advocate for Team Washington.
Maintain proper attendance and actions, give and receive feedback, and communicate with coworkers.
Serve as a resource for coworkers, cross-train, and learn how the role interacts with other departments.
Work with management to solve problems and provide suggestions as needed.
Maintain appropriate confidentiality.