Crew Member (Pizza Maker & Expeditors) -4267

Domino's Franchise•Ashburn, VA

13h

About The Position

The Crew Member prepares pizzas and other menu items while delivering excellent service and maintaining product and image standards. The role includes taking and processing customer orders, helping prepare and package orders, and ensuring food is prepared and presented safely and consistently. Crew Members interact with customers, delivery drivers, management, and teammates in a dynamic, fast-paced environment, and contribute to an organized and clean work area.

Requirements

Be at least 16 years of age.
Pass applicable company background checks.
Have excellent written and verbal communication skills for interactions with management and customers and for taking and processing orders.
Be able to multitask and work in a dynamic, fast-paced environment.
Be able to adjust to changing priorities.
Be able to enter orders using a computer keyboard or touchscreen and take orders over the counter or by phone.
Be able to work independently and as part of a team.
Be able to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
Be able to make correct monetary change.

Responsibilities

Prepare pizzas and other menu items, measuring ingredients as needed.
Follow safe food preparation, assembly, presentation, and quality procedures.
Help bag and tag orders and run food to customers’ cars or delivery drivers.
Greet customers in person or by phone and take orders professionally and promptly.
Provide excellent customer service, explain menu items and specials, and upsell additional products when appropriate.
Use point-of-sale systems to take and process orders.
Communicate positively with managers and team members.
Handle cash and credit transactions accurately and promptly, including making correct change.
Build customer loyalty through friendly interactions and appreciation.
Resolve customer complaints promptly and professionally.
Clean, stock, and restock workstations and display cases.
Transfer supplies and tools between storage and work areas.
Pack, weigh, and label products as required.
Inform a supervisor about food shortages.
Perform other duties as assigned.
Promote company policies and represent Team Washington.
Maintain appropriate attendance, communicate with coworkers, and provide and receive feedback.
Serve as a resource for coworkers and cross-train to understand how the role interacts with other departments.
Work with management to solve problems and provide suggestions as needed.
Maintain a clean, organized work area and appropriate confidentiality.