Crew Member (Pizza Maker & Expeditors) -6070

Domino's Franchise•Silver Spring, MD

About The Position

The Crew Member prepares pizzas and other menu items while providing excellent customer service and maintaining food quality, safety, and image standards. The role includes taking and processing customer orders, preparing and packaging food, assisting with order handoff, and keeping work areas clean and stocked. Crew Members communicate with customers, managers, and teammates, handle payments, and contribute to a positive, efficient store environment.

Requirements

Must be at least 16 years old.
Ability to pass applicable company background checks.
Excellent written and verbal communication skills for interacting with management and customers and taking and processing orders.
Ability to multitask in a dynamic, fast-paced environment and adjust to changing priorities.
Ability to enter orders using a computer keyboard or touch screen.
Ability to take orders over the counter or by phone.
Ability to work independently and as part of a team.
Ability to add, subtract, multiply, and divide accurately and quickly; may use a calculator.
Ability to make correct monetary change.

Responsibilities

Prepare pizzas and other menu items, measuring ingredients as needed.
Follow procedures for safe food preparation, assembly, and presentation.
Help bag and tag orders and run food to customers’ cars or delivery drivers.
Greet customers in person or by phone and take orders promptly and professionally.
Provide customer service and information about the menu and specials, and suggest additional products when appropriate.
Use point-of-sale computer systems to take and process orders.
Communicate clearly and positively with management and team members.
Handle currency and credit transactions quickly and accurately, including making correct change.
Build customer loyalty through friendly interactions and appreciation.
Resolve complaints promptly and professionally.
Clean, stock, and restock work stations and display cases.
Transfer supplies and tools between storage and work areas.
Pack, weigh, and label products as required.
Inform a supervisor about food shortages.
Follow quality standards, principles, guidelines, and policies, and perform other assigned duties.
Promote company policies and advocate for Team Washington.
Maintain proper attendance and conduct, and give and receive feedback or constructive criticism.
Communicate with coworkers, serve as a resource, and cross-train to understand how the role interacts with other departments.
Work with management to solve problems and offer suggestions as needed.
Maintain a clean, organized work area and appropriate confidentiality.