Crew Member (Pizza Maker & Expeditors) -4380

Domino's Franchise•Manassas, VA

20h

About The Position

The Crew Member prepares pizzas and other menu items while maintaining food safety, quality, service, and image standards. The role also involves taking and processing customer orders, providing friendly and professional service, supporting order handoff, and keeping work areas clean and stocked. Crew Members work with managers and teammates, communicate positively, and may perform other duties as assigned.

Requirements

Must be at least 16 years of age.
Must be able to pass applicable company background checks.
Excellent written and verbal communication skills for interacting with management and customers and taking and processing orders.
Ability to multitask in a dynamic, fast-paced environment and adjust to changing priorities.
Ability to enter orders using a computer keyboard or touch screen and take orders over the counter or by phone.
Ability to work independently and as part of a team.
Ability to add, subtract, multiply, and divide accurately and quickly, with a calculator if needed, and make correct monetary change.
Ability to perform the essential functions satisfactorily; reasonable accommodations may be made for individuals with disabilities.

Responsibilities

Prepare pizzas and other menu items, measuring ingredients and following safe food preparation, assembly, and presentation procedures.
Help bag and tag orders and run food to customers’ cars or delivery drivers.
Greet customers in person or by phone and take orders professionally and promptly.
Provide excellent customer service, explain menu items and specials, and suggest additional products where appropriate.
Learn and use point-of-sale computer systems for order taking.
Communicate clearly and positively with management and team members; provide and receive feedback and serve as a resource for coworkers.
Handle cash and credit transactions accurately, including making correct change.
Address customer complaints promptly and professionally and build customer loyalty through friendly interactions.
Clean, stock, and restock workstations and display cases; maintain an organized work area.
Transfer supplies and tools between storage and work areas, and pack, weigh, and label products as required.
Notify a supervisor of food shortages and follow quality standards, principles, guidelines, and policies.
Promote company policies, maintain appropriate attendance and confidentiality, cross-train, and work with management to solve problems.
Perform other duties as assigned.