Crew Member (Pizza Maker & Expeditors) -8323

Domino's Franchise•Chantilly, VA

About The Position

The Crew Member prepares pizzas and other menu items while delivering excellent service and maintaining product and image standards to support high customer satisfaction. The role includes taking and processing customer orders, preparing and presenting food safely, handling transactions, and keeping work areas clean and stocked. Crew Members also communicate and work collaboratively with managers and teammates, contribute to a positive customer experience, and perform other duties as assigned.

Requirements

Must be at least 16 years of age.
Must be able to pass applicable company background checks.
Excellent written and verbal communication skills for interacting with management and customers and for taking and processing orders.
Ability to multitask in a dynamic, fast-paced environment and adjust to changing priorities.
Ability to enter orders using a computer keyboard or touch screen and to take orders over the counter or by phone.
Ability to work independently and as part of a team.
Ability to add, subtract, multiply, and divide accurately and quickly; may use a calculator.
Ability to make correct monetary change.
Must be able to perform each essential function satisfactorily; reasonable accommodations may be made for individuals with disabilities.

Responsibilities

Prepare pizzas and other menu items, measuring ingredients as required.
Follow procedures for safe food preparation, assembly, and presentation.
Help bag and tag orders, and run food to customers’ cars or delivery drivers.
Greet customers in person or by phone and take orders professionally and promptly.
Provide customer service and information about the menu and specials, and identify opportunities to upsell additional products.
Learn and use point-of-sale computer systems for order taking.
Communicate clearly and positively with management and team members.
Handle cash and credit transactions quickly and accurately, including making correct change.
Build customer loyalty through friendly interactions and appreciation; resolve complaints promptly and professionally.
Clean, stock, and restock workstations and display cases.
Transfer supplies and tools between storage and work areas; pack, weigh, and label products as required.
Notify a supervisor of food shortages and follow quality standards, principles, guidelines, and policies.
Promote company policies and advocate for Team Washington.
Maintain appropriate attendance and conduct, and give and receive positive feedback or constructive criticism.
Maintain communication with coworkers, serve as a resource for them, and cross-train to understand how the role interacts with other departments.
Work with management to solve problems and provide suggestions as needed.
Maintain a clean and organized work area and handle information confidentially.
Perform other duties as assigned.