Crew Member (Pizza Maker & Expeditors) -6043

Domino's Franchise•South Riding, VA

About The Position

The Crew Member (Pizza Maker & Expeditors) delivers excellent service, product quality, and image standards to maintain high customer satisfaction. The role prepares pizzas and other menu items, supports order fulfillment, and serves customers in person and by phone. Crew Members follow food-safety, quality, and company procedures; keep work areas clean and stocked; and communicate with customers, coworkers, and management. They may perform other duties as assigned.

Requirements

Must be at least 16 years old.
Must be able to pass applicable company background checks.
Excellent written and verbal communication skills for interacting with management and customers and taking and processing orders.
Ability to multitask and function in a dynamic, fast-paced environment.
Ability to adjust to changing priorities.
Ability to enter orders using a computer keyboard or touch screen and take orders over the counter or by phone.
Ability to work independently and as part of a team.
Ability to add, subtract, multiply, and divide accurately and quickly; may use a calculator, and must be able to make correct monetary change.
Must be able to perform each essential function satisfactorily, with reasonable accommodations available for individuals with disabilities.

Responsibilities

Prepare pizzas and other menu items, measuring ingredients and following safe food preparation, assembly, and presentation procedures.
Help bag and tag orders and run food to customers’ cars or delivery drivers.
Greet customers in person or by phone, take orders professionally and promptly, and provide information about menu items and specials.
Provide excellent customer service, encourage repeat business, and identify opportunities to upsell additional products.
Use the point-of-sale computer system to take orders.
Handle cash and credit transactions quickly and accurately, including making correct change.
Communicate clearly and positively with management and team members; maintain good coworker communication and provide or receive feedback.
Resolve customer complaints promptly and professionally.
Clean, stock, and restock workstations and display cases; maintain a clean and organized work area.
Transfer supplies and tools between storage and work areas; pack, weigh, and label products as required.
Notify a supervisor about food shortages and adhere to quality standards, guidelines, and policies.
Promote company policies, support Team Washington, maintain appropriate attendance and confidentiality, and serve as a resource for coworkers.
Cross-train and learn how the role interacts with other departments; work with managers to solve problems and provide suggestions.
Perform other duties as assigned.