Crew Member

Quality Brand Group•Lavon, TX

About The Position

Crew Members at Quality Brand Group LLC, a Dunkin’ franchisee, deliver friendly guest experiences by preparing products to operational and quality standards and serving them enthusiastically in a clean, fast-paced environment. They work as part of a team to meet guests’ needs and encourage them to return. The role may offer part-time work or a development pathway toward restaurant management, depending on the team member’s goals and commitment.

Requirements

Basic computer skills; some training is conducted online.
Basic math skills for counting money and making change.
Physical and mental ability to learn to operate standard restaurant equipment; minimum age requirements may apply.
Ability to lift 30 to 50 pounds.
Ability to push, pull, stretch, and continuously use fingers and wrists bilaterally.

Responsibilities

Arrive on time and be ready to work at the start of each scheduled shift.
Treat team members and guests with respect and dignity.
Follow the communication guidelines established by the store.
Respond positively to coaching and feedback and demonstrate a willingness to learn.
Take accountability for assigned shift responsibilities.
Learn and perform multiple tasks.
Prioritize guest satisfaction and ensure guests have a positive experience.
Respond to guest needs and resolve problems promptly.
Follow Brand and Quality Brand Group standards and systems when preparing and serving food and beverages.
Follow safety, food safety, sanitation guidelines, and applicable laws.
Maintain a clean and orderly work environment, including stocking, removing trash and cardboard, and cleaning guest areas and restrooms as directed.
Follow uniform standards, including wearing a hat, name tag, clean pressed apron, white collared shirt, dark blue jeans without rips or holes, and nonslip shoes.