Crew Member - Back of House

Antoon Hospitality Group•Pineville, LA

About The Position

The Back of House Crew Member performs behind-the-scenes restaurant operations that support customer service and business growth. The role requires multitasking, cross-training across multiple stations, and completing a variety of food preparation, food safety, cleaning, and team-support duties. The crew member works with front-of-house crew members and other staff to maintain an efficient operation, follows established preparation and handling procedures, and helps keep the restaurant and its work areas clean and safe. Management may assign or reassign duties and responsibilities at any time.

Requirements

  • Ability to anticipate customer demand and proactively meet customer needs.
  • Ability to work variable shifts, weekends, and holidays.
  • Ability to work in a fast-paced environment and perform with a sense of urgency.
  • Strong attention to detail.
  • Friendly and positive attitude, with strong communication and listening skills.
  • Reliable transportation.
  • Treat team members and guests with respect, dignity, integrity, and sensitivity.
  • Ability to reach, bend, squat, stoop, shake, carry, push, and lift items throughout a shift.
  • Regularly lift up to 25 pounds, occasionally lift up to 50 pounds, and rarely lift up to 60 pounds.
  • Good hearing for accurate communication.
  • Ability to occasionally use a ladder and/or step stool and consistently kneel to use proper lifting procedures.
  • Ability to consistently lift for product preparation, stocking, and inventory.
  • Ability to speak, read, and comprehend instructions, short correspondence, and policy documents, and converse comfortably with customers.
  • Ability to frequently stoop to pick up supplies and trash.
  • Ability to stand and walk for 8 hours or more per day, and consistently see during work activities.

Nice To Haves

  • Experience in a limited service restaurant is preferred.
  • A high school diploma or GED is desired but not required.

Responsibilities

  • Work as a team member with Front of House Crew Members and other staff to maintain a smooth and efficient operation.
  • Handle trash in the front and back of the restaurant, including removing trash and debris from the outside parking lot.
  • Prepare batter, thaw chicken tenders, and clean bone-in chicken for seasoning according to the Daily Prep Chart.
  • Follow food safety procedures to prevent cross-contamination and food spoilage.
  • Monitor kill dates and expiration dates for products handled, and follow FIFO product rotation procedures.
  • Maintain a properly cleaned and sanitized work station.
  • Prepare and cup side items according to standard operating procedures, including marking and maintaining product hold times.
  • Monitor product temperatures while preparing food.
  • Use production planning tools to prepare enough product to fill guest orders during the shift.
  • Assist team members with maintenance, side work, and opening and closing duties as needed.
  • Help maintain the cleanliness of the restaurant and property, including cleaning windows and completing other general cleaning assigned by management.
  • Comply with safety rules and report potential hazards.
  • Attend scheduled shifts punctually and in proper uniform.
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