Accounts Receivable Credit & Collections Specialist

Greyson Clothiers • Detroit, MI

25d • $55,000 - $60,000 • Hybrid

About The Position

The Credit & Collections Specialist will handle daily activities related to accounts receivable (AR), credit, and collections. Key responsibilities include timely collection of AR, processing customer information, managing and reconciling assigned accounts, and overseeing customer agreements, credit limits, and credit insurance policies. This role also involves researching chargebacks and resolving disputes. The candidate should be experienced in collections within a high-transaction wholesale and B2B environment and comfortable working in a fast-paced, results-driven organization.

Requirements

• 3+ years of experience in AR, credit, and collections.
• Strong knowledge of accounts receivable, collections, and account reconciliation.
• Experience organizing and maintaining customer contracts.
• Proficiency in Microsoft Office applications (Excel, Word, Outlook).
• Strong investigative skills with sound judgment.
• Good negotiation skills.
• Ability to work in a team environment while effectively managing individual priorities.
• Customer service-oriented with strong communication and interpersonal skills.
• Detail-oriented with excellent organizational and data management skills.

Nice To Haves

• Familiarity with billing procedures and collection techniques preferred.
• Proficiency in ERP systems such as NetSuite highly desired.

Responsibilities

• Manage daily AR, credit, and collection tasks efficiently, ensuring timely follow-up on outstanding amounts.
• Communicate with sales representatives, customer service, finance teams, and customers to ensure accurate and up-to-date information.
• Run credit reports and research partners to determine appropriate credit limits for management approval.
• Monitor credit limit compliance and take appropriate action when limits are exceeded.
• Identify past-due customers, assess risk exposure, and determine appropriate course of action.
• Contact customers via phone or written communication to resolve disputes and minimize delinquencies.
• Prioritize collection calls to maintain Days Sales Outstanding (DSO) and meet company delinquency goals and key performance indicators (KPIs).
• Generate and publish accurate reports on a daily, weekly, monthly, or ad-hoc basis.
• Maintain reseller certificates to support Wholesale Account status.
• Participate in special projects and audit support (e.g., Wholesale Tax Redemption Certificates, Invoicing) as needed.

Benefits

• Unlimited Paid Time Off
• Paid Sick Leave
• 13 annual paid company holidays
• Competitive employee discount
• Paid Family Leave Program (Maternity & Bonding)
• Company paid long-term and short-term disability
• Tax Advantage Accounts (FSA, HSA, FSA Dependent Care, 401(k) & 401(k) Roth
• Comprehensive Medical Coverage (medical, dental, vision) with company HSA contributions

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree