Credit & Collections

Allstate Peterbilt Group•St Louis Park, MN

10d

About The Position

The Credit & Collections Representative works closely with the sales department to support timely account setup and release of pending orders. The role gathers credit information and checks references to establish accounts within a set number of days. It also involves contacting customers about past-due accounts, documenting account activity, providing requested past-due invoice documentation, resolving or reconciling disputes and discrepancies, and building working relationships with the accounts payable departments of assigned customer accounts. Daily duties also include processing electronic accounts-receivable payments by check and credit card and maintaining accounts across multiple systems. The representative may work on special projects assigned by the Credit Manager. The ideal candidate has business-to-business collections experience, strong attention to detail, a sense of urgency, and the ability to assess credit risk in a limited time.

Requirements

Two-year degree in accounting or a related field.
At least 3 years of experience in business-to-business collections.
Ability to work with a high sense of urgency and take personal initiative.
Strong customer service background.
Excellent problem-solving, verbal communication, written communication, and people skills.
Ability to prioritize workload and ensure all tasks are completed.
Interpersonal skills to work with internal and external customers.
Intermediate Excel and computer skills.
Basic understanding of general ledger accounts.
Ability to analyze credit history and assess risk within a limited amount of time.
Must pass a drug test before beginning employment.

Nice To Haves

Strong attention to detail.
Business-to-business collections experience.

Responsibilities

Work with the sales department to support timely account setup and release of pending orders.
Gather credit information and check references to establish customer accounts within a set number of days.
Contact customers about past-due accounts and document account activity.
Provide requested documentation for past-due invoices.
Collect or reconcile disputes and discrepancies.
Build working relationships with the accounts payable departments of assigned customer accounts.
Process electronic accounts-receivable payments by check and credit card.
Maintain accounts across multiple systems.
Work on special projects assigned by the Credit Manager.