Credit & Collections
About The Position
The Credit & Collections Representative works closely with the sales department to set up accounts promptly and release pending orders. The representative gathers credit information, checks references, and completes account establishment within a specified number of days. The role also involves contacting past-due accounts, documenting account activity, providing requested documentation for overdue invoices, collecting or reconciling disputes and discrepancies, and building working relationships with accounts payable departments for assigned customers. Daily duties include processing electronic check and credit-card payments for accounts receivable and maintaining accounts across multiple systems. The representative may also work on special projects assigned by the Credit Manager. The ideal candidate has business-to-business collections experience, strong attention to detail, and the ability to multitask with urgency. A basic understanding of general ledger accounts is needed, as is the ability to analyze credit history and assess risk quickly. Candidates must pass a drug test before beginning employment.
Requirements
- Two-year accounting or related degree.
- At least 3 years of business-to-business collections experience.
- Ability to work with a high sense of urgency and take personal initiative.
- Strong customer service background.
- Excellent problem-solving, verbal, written communication, and people skills.
- Ability to prioritize workload and ensure all tasks are completed.
- Interpersonal skills to work with internal and external customers.
- Intermediate Excel and computer skills.
- Basic understanding of general ledger accounts.
- Ability to analyze credit history and assess risk within a limited amount of time.
- Strong attention to detail and ability to multitask.
- Must pass a drug test before beginning employment.
Responsibilities
- Work with the sales department to ensure timely account setup and release of pending orders.
- Gather credit information and check references to establish accounts within the required timeframe.
- Contact past-due accounts and document activity on accounts.
- Provide requested documentation for past-due invoices.
- Collect or reconcile disputes and discrepancies.
- Establish working relationships with the accounts payable departments of assigned customer accounts.
- Process electronic check and credit-card payments for accounts receivable.
- Maintain accounts in multiple systems.
- Complete special projects assigned by the Credit Manager.
Benefits
- 16 days of PTO plus holidays available during the first year of employment.
- Immediate transition into new health insurance coverage.
- Three medical plans.
- FSA/HSA plans for medical and childcare reimbursement.
- Dental and vision insurance.
- Short- and long-term disability coverage.
- Supplemental term life insurance and other co-insurance options.
- 401(k) with match.
- Tuition reimbursement programs and scholarship opportunities.
- Extensive in-house training.
- Health and wellness benefits.
- Doctor on Demand mobile app.
- Verizon wireless employee discounts.
- CDL reimbursement program.
- Multiple dealership locations to allow for relocation opportunities.
- Advancement opportunities throughout the company.
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What This Job Offers
Job Type
Full-time
Education Level
Associate degree
