Credit and Receivables Specialist

eShipping, LLC•Kansas City, KS

1d•$17 - $19

About The Position

The Credit and Receivables Specialist helps reduce eShipping’s financial risk by administering credit and collection policies, assessing prospective customers against credit standards, managing credit agreements, and supporting the Receivables team in obtaining timely, consistent customer payments. The role works with Account Management, Sales, the Financial Operations Team, and eShipping clients. It also manages customer receivables through standardized collections processes and helps maintain effective customer relationships.

Requirements

High school diploma or equivalent.
Ability to work independently while balancing collaboration and leadership oversight.
Efficient and courteous customer service and client management skills.
Strong communication and customer service skills.
Sense of urgency and strong initiative.
Proficiency with Microsoft Office and basic technical skills.
Ability to multitask effectively in a fast-paced team environment.

Responsibilities

Confirm that prospects and clients meet eShipping’s credit standards.
Help ensure clients do not exceed credit limits.
Report potential accounts receivable risks to management.
Track communications in TMS.
Send and receive credit agreements.
Record credit details in TMS, HubSpot, and SharePoint.
Monitor the credit inbox and respond to requests.
Negotiate credit terms with prospects and clients.
Provide customer service regarding collections issues.
Provide supporting documentation to customers for invoice reconciliation when needed.
Establish and maintain effective working relationships with assigned accounts.
Maintain past-due accounts receivable percentages to company standards.
Monitor the customer base for potential credit risks.
Follow the collection team’s standard operating procedures.
Perform other administrative duties as required.