Credit and Collections Administrator II

CONMED Corporation • Largo, FL

1d • Remote

About The Position

CONMED is hiring a full-time, experienced-level Credit and Collections Administrator II for a remote opportunity. The role focuses on obtaining payments from delinquent customer accounts, providing customer service for account issues, building customer relationships, and keeping past-due balances from aging beyond 90 days. The ideal candidate is friendly, organized, self-directed, and comfortable researching and resolving finance issues while interacting with customers and colleagues.

The administrator collects on delinquent accounts using company procedures and follow-up processes, prioritizes accounts to reduce past dues, investigates payment barriers and customer disputes, processes payments, and documents account activity. The role also includes escalating accounts that do not respond to collection efforts, managing team mailboxes, and using Microsoft Office to analyze data and prepare collection documents. The hourly salary range is $21.10–$25.00; actual compensation may vary based on location, experience, education, and skills. The position is not eligible for employer-based visa sponsorship. Travel is 0–20%.

Requirements

• High school diploma or equivalent.
• 2–3 years of Collections or Accounts Receivable experience.
• Interpersonal communication skills to determine issues and barriers to payment.
• Clear and effective communication with customers and employees by telephone and email.
• Ability to prioritize accounts and follow collection procedures.
• Ability to research and resolve customer disputes and document the work.

Nice To Haves

• Associate degree or higher in Business Administration.
• 3–5 years of collections experience.
• Experience with Oracle, ManMan, or GetPaid systems.
• Proficiency in Excel.

Responsibilities

• Collect on delinquent accounts using CONMED’s standard collection procedures and follow-up processes.
• Prioritize assigned accounts to effectively reduce past-due balances.
• Communicate with customers to determine issues and barriers to payment, using telephone and email.
• Research and resolve customer disputes in collaboration with others and complete necessary documentation.
• Escalate accounts that do not respond to collection efforts to management for further review.
• Process customer payments.
• Maintain diligent notes for each assigned account.
• Use Microsoft Office programs to analyze data and create documents for collection activities.
• Manage team mailboxes.
• Learn new systems and become proficient in them.

Benefits

• Competitive compensation.
• Medical, dental, vision, and prescription coverage.
• Short- and long-term disability insurance and life insurance, fully paid by CONMED.
• Retirement Savings Plan (401(k)) with dollar-for-dollar matching, with potential for up to 7% per pay period.
• Employee Stock Purchase Plan with discounted stock purchases.
• Tuition assistance for undergraduate and graduate courses.
• Employee Referral Program incentives.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED