Credit and Collection Specialist

JCB North America•Pooler, GA

11d•Onsite

About The Position

This position is responsible for overseeing and managing all credit and collections activities for JCB Inc. The role performs high-volume accounts receivable and collection work, supports customer account needs, and researches and resolves account discrepancies. It works with outside financing sources and may review accounts and approve credit for parts and machines to be shipped. The position is based onsite at 2000 Bamford Blvd, Pooler, Georgia, in both an office environment and, occasionally, a manufacturing or factory environment. The employee may be subject to noise and temperature changes. A bachelor’s degree in business or a related field is required. Applicants must pass applicable drug screens, background checks, and pre-employment tests. JCB offers medical, dental, and vision insurance, a 401(k) retirement plan, paid time off, and paid holidays. The position is full-time and exempt. JCB is an equal opportunity employer and provides reasonable accommodations for applicants and employees with disabilities.

Requirements

Bachelor’s degree in business or a related field.
Pass applicable drug screens, background checks, and pre-employment tests, conducted in accordance with applicable law.
Strong problem-solving and analytical skills.
Ability to work in a high-stress environment.
Detail-oriented and able to work independently.
Collaborative approach to resolving issues that affect different groups across the enterprise.
Ability to understand system and non-system processes, troubleshoot, and develop and recommend solutions.
Self-motivated team player who enjoys working in a dynamic environment.
Working knowledge of Microsoft Office products, including Word, Excel, PowerPoint, Teams, and Microsoft Project.

Responsibilities

Perform high-volume accounts receivable and collection duties.
Liaise with outside financing sources.
Review accounts as needed and approve credit for parts and machines for shipping.
Respond to daily customer requests by phone, fax, and email, including reprinting invoices, credits, and statements.
Perform account reconciliations.
Print and mail parts invoices and Manufacturer Certificates of Origin.
Post cash and handle daily deposits if needed.
Scan and file invoices and credits.
Prepare sundry billings, including miscellaneous invoices and credits.
Research and resolve customer account discrepancies.