Credit and Collection Specialist

JCB•Pooler, GA

10d•Onsite

About The Position

This position is responsible for overseeing and managing all credit and collections activities for JCB Inc. The role performs high-volume accounts receivable and collection work, supports customer account requests, reviews accounts, and may approve credit for parts and machines for shipping. It is based onsite at 2000 Bamford Blvd, Pooler, GA 31326, and includes work in both an office and, occasionally, a manufacturing or factory environment.

Requirements

Bachelor’s degree in business or a related field.
Pass applicable pre-employment drug screens, background checks, and tests.
Strong problem-solving and analytical skills.
Ability to work in a high-stress environment.
Detail-oriented, with the ability to work independently.
Collaborative approach to resolving issues that affect different groups across the enterprise.
Ability to understand system and non-system processes, troubleshoot, and develop and recommend solutions.
Self-motivated team player who enjoys a dynamic environment.
Working knowledge of Microsoft Office products, including Word, Excel, PowerPoint, Teams, and Microsoft Project.

Responsibilities

Perform high-volume accounts receivable and collection duties.
Liaise with outside financing sources.
Review accounts as needed and approve credit for parts and machines for shipping.
Respond to daily customer requests by phone, fax, and email, including reprinting invoices, credits, and statements.
Perform account reconciliations.
Print and mail parts invoices and Manufacturer Certificates of Origin.
Post cash and handle daily deposits if needed.
Scan and file invoices and credits.
Prepare sundry billings, including miscellaneous invoices and credits.
Research and resolve customer account discrepancies.