Credit Analyst

The Kendall Group • Portage, MI

1d

About The Position

The Credit Analyst is a key member of The Kendall Group’s Finance Team and reports to the Credit Manager. The role manages customer accounts, contacts customers to resolve payment issues, and helps provide solutions to customers and Sales regarding open balances. The ideal candidate is a motivated problem-solver who collaborates effectively with diverse teams, can multitask in a fast-paced environment, and is detail-oriented.

The Kendall Group is a 100% employee-owned company with eight divisions and more than 75 locations across ten states. It serves the Electrical, Automation, Pipe, Valve and Fitting products, Steam, Lighting, Industrial Controls, and Instrumentation industries. The company describes its employee-ownership model as central to its culture and offers opportunities to learn and grow through coaching and mentoring.

Requirements

• High school diploma or GED.
• Prior credit analysis experience is desired; training may be provided for the right candidate.
• Critical thinking and attention to detail.
• Competence with Microsoft Office and Excel.
• Strong organization and attention to detail, with the ability to multitask and shift priorities as needed.
• Ability to work in a fast-paced, continuously evolving, and sometimes ambiguous environment.
• Ability to build relationships, negotiate, solve problems, and follow through with internal and external partners.
• Ability to communicate with all levels of the organization and exercise discretion when handling sensitive and confidential information.
• Ability to see, talk, and hear, and to sit for eight hours a day.

Nice To Haves

• Two years of experience in B2B credit and collections.
• Experience using an ERP system.
• General knowledge of lien laws and related procedures.

Responsibilities

• Manage open customer accounts.
• Contact customers to resolve delinquent payment issues.
• Collaborate with internal partners to identify root causes for non-payment and achieve resolution.
• Reconcile customer payment concerns.
• Perform other duties and projects as assigned.

Benefits

• Employee ownership.
• Opportunities to learn and grow through coaching and mentoring.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED