Credit Administrator

Hajoca Corporation•Baton Rouge, LA

1d•$22 - $24•Remote

About The Position

Hajoca Corporation’s National Support Center Credit team is seeking a remote Credit Administrator. Applicants may be based anywhere in the United States. The role handles credit and collections for an assigned portfolio of accounts, supports credit analysis and approval, and builds effective relationships with internal and external customers. Pay is $22–$24 per hour at this location. The position also involves maintaining accurate credit and collection records, managing customer communications and overdue accounts, resolving payment application issues, and supporting compliance and team initiatives. The role requires customer-service experience, attention to detail, mathematical and accounting ability, discretion with sensitive information, and effective communication and organizational skills. Hajoca describes its culture as one in which team members can share in financial success through an annual profit-sharing program. Benefits vary by eligibility and include insurance coverage, paid time off, retirement benefits, training and growth programs, wellness offerings, employee discounts, and college tuition benefits.

Requirements

At least 1 year of customer service experience.
Strong accounting and mathematical ability and experience.
Ability to understand and maintain knowledge of credit laws used to collect accounts receivable, including lien laws, payment bonds, the Miller Act and Little Miller Acts, promissory notes, letters of credit, and joint checks.
Results-oriented approach focused on goals and objectives.
Ability to use Microsoft Office to communicate by email and review reports and documents.
Outstanding customer service and interpersonal communication skills.
Strong written and verbal communication skills.
High level of accuracy and attention to detail.
Ability to handle sensitive information confidentially.
Ability to build and maintain positive working relationships with customers, vendors, and coworkers.
Ability to research, analyze data, and solve problems.
Excellent organizational skills and ability to prioritize and multitask.
Ability to read, write, speak, and understand English.
Ability to add, subtract, multiply, and divide using whole numbers, common fractions, and decimals.

Nice To Haves

Possession of or progress toward a Credit Business Associate (CBA) designation from the National Association of Credit Management (NACM).
Wholesale distribution experience.
Proficiency in Eclipse software.

Responsibilities

Handle all aspects of the credit and collections process for an assigned base of accounts.
Build and maintain relationships with internal and external customers to support their needs and improve satisfaction.
Prepare credit approval packages for applications, annual reviews, job accounts, and credit line increases.
Understand and interpret credit bureau reports and business credit reports.
Respond promptly to reference requests on existing customers.
Assist with credit analysis and the credit approval process.
Assist with collateral issues.
Maintain precise, up-to-date credit and collection files.
Keep detailed electronic notes of customer interactions and follow-up actions.
Participate in team initiatives within the Credit Department.
Review and approve credit lines and job accounts up to $10,000, assessing risk and creditworthiness.
Review over-credit-limit reports and begin analysis of customers requiring credit line increases.
Communicate with Profit Center Managers about Profit Center exposure related to increased customer activity.
Conduct collection calls on overdue accounts as needed to manage and reduce the aging portfolio.
Reconcile customer statements and billings and provide invoice documents to customers upon request.
Process refunds of credit balances accurately.
Use technology platforms to troubleshoot payment application issues and communicate toward resolution.
Complete required safety and compliance training.
Perform other reasonably related duties as assigned by the immediate supervisor and other management.

Benefits

Annual profit-sharing program providing team members an opportunity to earn a direct share of profits.
Medical, dental, vision, and prescription coverage for eligible full-time team members.
Accident, hospital indemnity, and critical care coverage.
Life insurance and long-term disability coverage.
Pre-tax accounts for healthcare, dependent care, and commuter benefits.
Paid vacation, holidays, and sick time; sick time is also offered to part-time team members as required by state law.
Paid pregnancy and parental leave.
Paid day of community service.
401(k).
Retirement cash account with company contributions.
Targeted training programs focused on personal and professional growth.
Company wellness program.
Employee discounts.
College tuition benefits.