Credit/Acct Receivable Analyst
About The Position
The Credit/Acct Receivable Analyst supports the Company’s order-to-cash process through cash application, deductions, collections, and account resolution. The Analyst is assigned primarily to an Accounts Receivable workstream, or “lane,” based on business needs and organizational priorities. The lanes include Cash Application & Adjustments, Deduction Management, and Collections & Account Resolution. Analysts are expected to build cross-functional knowledge and cross-train across lanes to support operational flexibility and business continuity. The role works with customers, Sales, Finance, and other business partners to process customer payments accurately and promptly, resolve account discrepancies, research and settle deductions, and collect outstanding receivables. The position supports cash flow, reduces aged receivables, maintains internal controls and customer relationships, and provides coverage for other AR and Credit functions as business needs require.
Requirements
- Bachelor’s degree in Accounting, Finance, Business, or a related field preferred, or 1–3 years of experience in Accounts Receivable, Cash Application, Collections, or Deduction Management.
- Strong analytical, organizational, and communication skills.
- Proficiency in Microsoft Excel and Microsoft Office applications.
Nice To Haves
- Experience with SAP, HighRadius, Blue Planner, or similar systems.
Responsibilities
- Apply customer payments using automated and manual processes, including cash receipts, lockbox, ACH, and wire payments.
- Upload HighRadius files and import payment files into SAP.
- Prepare and post journal entries and account adjustments.
- Clear unapplied cash, credits, repayments, and miscellaneous deductions; maintain payment documentation and daily cash activity reports; transfer completed cash posting activity to Collections for follow-up.
- Research and manage customer deductions in Blue Planner, maintain supporting documentation and status updates, match deductions to invoices or approved expenses within authorization limits, and process COA deduction repayments as directed.
- Coordinate with Collections and business partners to resolve outstanding deductions.
- Monitor accounts receivable aging and past-due balances, contact customers about payment status, and conduct collection activities.
- Resolve billing issues, account discrepancies, and collection-related concerns.
- Manage debit memo collections, rebills, write-offs, and approved adjustments.
- Prepare AR aging reports and support audit requests.
- Escalate delinquent accounts and work with Sales and Finance on resolution strategies.
- Support the Senior Accounts Receivable Analyst with deduction resolution through payment documentation, claim support, account research, and collection follow-up as needed.
- Support the Senior Credit Analyst’s credit activities by providing payment history, aging information, collection status updates, and documentation for credit reviews, risk assessments, and hold/release decisions.
- Collaborate across lanes to resolve customer disputes, deductions, collection issues, and account reconciliation items.
- Cross-train in other AR lanes and provide backup coverage and operational support for other AR and Credit functions as needed.
Benefits
- Free training and career advancement opportunities
- Safe and collaborative team environment
- Health and wellness benefits (details referenced in the BDG Benefits, Health & Wellness Guide)
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
