Credentialing Coordinator

Atria Physician Practice New York PC • New York, NY

11d

About The Position

Atria Health Institute is a membership-based primary and specialty health care practice focused on prevention and longevity. The Credentialing Coordinator supports the day-to-day administration of Atria’s growing credentialing program, with an emphasis on coordinating, tracking, documenting, and following up on provider licensing and credentialing activities. The role maintains accurate malpractice and credentialing records, monitors provider licensing activity, tracks applications through the third-party credentialing partner Medallion, and documents updates in Atria’s internal systems.

The coordinator supports credentialing and licensing for new hires and existing providers. Duties include maintaining licensing and credentialing records and trackers; monitoring applications, renewals, expirations, and outstanding tasks; coordinating with Medallion and providers; conducting routine record audits; maintaining accurate information across systems and spreadsheets; preparing status reports; and organizing documentation for audits and compliance reviews. The role also responds to basic credentialing questions, escalates more complex matters, handles confidential information, and assists with other credentialing and HR projects as needed.

Requirements

• 1–2 years of experience in healthcare administration, credentialing, medical staff services, or a related administrative role.
• Multi-state experience, including New York, Florida, California, and varying states.
• Prior experience in healthcare or medical administration.
• Exposure to provider credentialing or licensing processes.
• Experience working with a credentialing platform or healthcare database.
• Familiarity with provider licenses, DEA registrations, NPI information, or other healthcare credentials.
• Experience with Monday.com, Medallion, and Gsuite.
• Comfort communicating with providers, internal teams, and third-party vendors.
• Ability to handle confidential information with discretion.

Responsibilities

• Maintain and update Atria’s credentialing tracker with current provider licensing and credentialing information.
• Track new license applications, renewals, pending applications, and license expirations.
• Monitor provider application status and document updates in the appropriate systems.
• Maintain organized electronic records of licenses, certifications, and other credentialing documentation.
• Review records for missing or outdated information and follow up as needed.
• Keep provider credentialing information accurate and up to date across internal systems.
• Monitor provider licensing and credentialing tasks within Medallion.
• Track outstanding tasks and pending license applications and follow up with Medallion about pending applications, missing information, or delays.
• Flag delays, issues, or items requiring additional attention and monitor upcoming license expirations and renewal timelines.
• Assist with collecting required licensing and credentialing documentation from providers.
• Send follow-up communications about outstanding documents or credentialing tasks.
• Respond to basic credentialing and licensing questions, escalate more complex questions, and provide status updates and guidance to providers.
• Support credentialing processes for new hires and existing providers.
• Audit credentialing records to identify missing or inconsistent information.
• Enter and maintain accurate data across credentialing systems and spreadsheets.
• Assist with preparing credentialing status reports and tracking outstanding items.
• Organize documentation for credentialing audits and compliance reviews.
• Maintain confidentiality when handling provider and employee information.
• Assist with other credentialing and HR projects as needed.

Benefits

• Health and wellness benefits fully covered by Atria, effective on the date of hire.
• OneMedical membership for employees and dependents, providing access to 24/7 virtual care.
• Fertility and family planning benefits.
• Company-covered preventive health screenings through partner hospitals, including calcium score screening.
• Fitness perks, including Wellhub.
• 401(k) contributions with a 4% match starting after six months.
• Flexible Time Off.
• Continuing medical education (CME) and CEU support for professional licensure.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed