Credentialing Coordinator

Atria Health and Research Institute•New York, NY
•$70,000 - $85,000

About The Position

Atria Health Institute is seeking a highly organized and detail-oriented Credentialing Coordinator to support the day-to-day administration of its growing credentialing program. This role will primarily focus on the backend coordination, tracking, documentation, and follow-up needed to keep provider licensing and credentialing activities organized and moving forward. The Credentialing Coordinator will maintain accurate malpractice & credentialing records, monitor provider licensing activity, track pending applications through our third-party credentialing partner, Medallion, and ensure important updates are documented in Atria's internal systems.

Requirements

  • 1–2 years of experience in healthcare administration, credentialing, medical staff services, or a related administrative role.
  • Multi-state experience including NY, FL, CA and varying states.
  • Prior experience in healthcare or medical administration.
  • Exposure to provider credentialing or licensing processes.
  • Experience working with a credentialing platform or healthcare database.
  • Familiarity with provider licenses, DEA registrations, NPI information, or other healthcare credentials.
  • Experience with Monday.com, Medallion, Gsuite
  • Comfortable communicating with providers, internal teams, and third-party vendors.
  • Ability to handle confidential information with discretion.

Responsibilities

  • Maintain and update Atria's credentialing tracker with current provider licensing and credentialing information.
  • Track new license applications, renewals, pending applications, and license expirations.
  • Monitor the status of provider applications and document updates in the appropriate systems.
  • Maintain organized electronic records of licenses, certifications, and other credentialing documentation.
  • Review records for missing or outdated information and follow up as needed.
  • Assist with keeping provider credentialing information accurate and up to date across internal systems.
  • Monitor provider licensing and credentialing tasks within Medallion.
  • Track outstanding tasks and pending license applications to ensure they continue moving forward.
  • Follow up with Medallion regarding pending applications, missing information, or delayed items.
  • Flag delays, issues, or items requiring additional attention.
  • Assist with monitoring upcoming license expirations and renewal timelines.
  • Assist with collecting required licensing and credentialing documentation from providers.
  • Send follow-up communications regarding outstanding documents or credentialing tasks.
  • Respond to basic credentialing and licensing questions and escalate more complex questions.
  • Provide providers with status updates and guidance on outstanding credentialing items.
  • Support the credentialing process for new hires and existing providers.
  • Perform routine audits of credentialing records to identify missing or inconsistent information.
  • Enter and maintain accurate data across credentialing systems and spreadsheets.
  • Assist with preparing credentialing status reports and tracking outstanding items.
  • Help organize documentation for credentialing audits and compliance reviews.
  • Maintain confidentiality when handling provider and employee information.
  • Assist with other credentialing and HR projects as needed.

Benefits

  • Excellent health and wellness benefits, fully covered by Atria, effective date of hire
  • OneMedical membership for employees & dependents, giving access to 24/7 virtual care
  • Fertility & family planning
  • Company-covered preventive health screenings through partner hospitals (calcium score)
  • Fitness Perks, including Wellhub +
  • 401k contributions and 4% match starting after 6 months
  • Flexible Time Off
  • Continuing medical education (CME) and CEU support for professional licensure
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