Creative Project Manager

Memphis Grizzlies•Memphis, TN

About The Position

The Creative Project Manager is the central point of contact for creative requests across the Memphis Grizzlies, owning intake, prioritization, planning, and project management. The role ensures work is clearly scoped, properly resourced, delivered on time, and connected to business goals, while helping Creative and Marketing operate as an aligned system. The position partners with Creative Services, outside agencies, and teams across the organization on work ranging from everyday requests to major campaigns and playoff initiatives. The role manages creative projects from intake through production, approvals, revisions, and final delivery across digital, social, print, broadcast, in-arena, and other marketing channels. It maintains project information and reporting in Wrike, coordinates stakeholders and creative contributors, supports capacity planning with Creative leadership, and strengthens operational processes and the organization's Digital Asset Management (DAM) system.

Requirements

Bachelor’s degree in Marketing, Business, or a related field from an accredited college or university.
3 to 5 years of professional experience in project management, creative operations, or a related role.
Experience working with creative teams supporting graphic design, motion, and copy deliverables.
Familiarity with project management tools.
Strong organizational skills and ability to manage multiple projects and deadlines simultaneously.
High attention to detail, especially with proofing and quality assurance.
Clear communication with creative teams and non-creative stakeholders.
Confidence leading cross-functional meetings and respectfully pushing back on timelines or scope.
Comfort working in a fast-paced, deadline-driven environment.
Proactive, solution-oriented mindset, with the ability to anticipate challenges and take ownership of solving them.

Nice To Haves

Experience with Wrike.
Experience in sports, entertainment, or media organizations.
Prior experience managing creative workflows at scale.
Understanding of creative production processes for print, digital, social, and in-arena content.
Passion for brand, storytelling, and creative excellence.

Responsibilities

Serve as project manager for Creative requests across the organization, ensuring projects are scoped, prioritized, and aligned with business objectives.
Lead project tipoff discussions, define deliverables, establish timelines, and create execution plans for creative work across marketing channels.
Gather stakeholder requirements, clarify expectations, and ensure requests are ready for execution before assignment to the Creative team.
Maintain project documentation, timelines, and reporting in Wrike as the source of truth for creative work.
Manage creative projects end to end, from intake through production, approvals, revisions, and final delivery.
Coordinate designers, production artists, agency partners, and other stakeholders to keep projects on schedule and meet quality standards.
Facilitate feedback and approvals, identify risks, resolve roadblocks, and provide regular status updates to stakeholders and leadership.
Collaborate with the Marketing Project Manager to align creative deliverables with integrated campaigns, organizational priorities, and business initiatives.
Support planning and execution of major campaigns, product launches, tentpole moments, and other high-profile cross-functional initiatives.
Build relationships with internal departments and external partners and serve as a point of contact between Creative Services and organizational stakeholders.
Partner with the Director of Creative Services to balance workloads, prioritize resources, and plan for upcoming demand.
Report on project status, team capacity, workload trends, and potential risks, and recommend solutions to anticipated resource constraints.
Champion effective Wrike adoption across Creative Services, Marketing, and stakeholder groups, supporting consistent processes and accurate project data.
Develop dashboards, reports, and operational metrics that show project health, delivery performance, and team capacity.
Help manage the organization's Digital Asset Management (DAM) system so assets are organized, searchable, and accessible.
Identify opportunities to improve workflows, intake processes, communication practices, and operational efficiency.
Support management of creative assets, documentation, and standard operating procedures.
Perform other duties as assigned.