Creative Project Manager

Memphis Grizzlies•Memphis, TN

About The Position

The Creative Project Manager is the central point of contact for creative requests across the Memphis Grizzlies, owning intake, prioritization, planning, and project management. The role ensures projects are clearly scoped, properly resourced, delivered on time, and aligned with business goals. It helps Creative and Marketing operate as one coordinated system so creative staff can focus on producing high-quality work. As a member of the Creative Services team, the manager partners with internal stakeholders, outside agencies, and teams across the organization. The role manages projects from intake through production, approvals, revisions, and final delivery, including everyday requests, major campaigns, product launches, tentpole moments, and playoff initiatives. It also supports team-capacity planning, Wrike adoption and reporting, digital asset management, and ongoing improvements to creative operations.

Requirements

Bachelor’s degree in Marketing, Business, or a related field from an accredited college or university.
3 to 5 years of professional experience in project management, creative operations, or a related role.
Experience working with creative teams supporting graphic design, motion, and copy deliverables.
Familiarity with project management tools.
Strong organizational skills and ability to manage multiple projects and deadlines simultaneously.
High attention to detail, especially with proofing and quality assurance.
Clear communication with creative teams and non-creative stakeholders.
Confidence leading cross-functional meetings and respectfully pushing back on timelines or scope.
Comfort working in a fast-paced, deadline-driven environment.
Proactive, solution-oriented mindset and ability to anticipate challenges and take ownership of resolving them.

Nice To Haves

Experience with Wrike.
Experience in sports, entertainment, or media organizations.
Prior experience managing creative workflows at scale.
Understanding of creative production processes for print, digital, social, and in-arena content.
Passion for brand, storytelling, and creative excellence.

Responsibilities

Manage intake, prioritization, planning, and project management for Creative requests across the organization.
Lead project kickoff discussions, define deliverables, establish timelines, and create execution plans across digital, social, print, broadcast, in-arena, and other marketing channels.
Gather requirements and clarify stakeholder expectations so requests are ready for execution.
Maintain project documentation, timelines, and reporting in Wrike as the source of truth for creative work.
Manage projects end to end, including production, approvals, revisions, and final delivery.
Coordinate designers, production artists, agency partners, and stakeholders to keep work on schedule and meet quality standards.
Facilitate feedback and approvals, identify risks, resolve roadblocks, and provide regular project updates.
Collaborate with the Marketing Project Manager to align creative deliverables with campaigns, organizational priorities, and business initiatives.
Support cross-functional planning and execution for major campaigns, product launches, tentpole moments, and other high-profile initiatives.
Build relationships with internal departments and external partners and serve as a point of contact between Creative Services and organizational stakeholders.
Partner with the Director of Creative Services to balance workloads, prioritize resources, and plan for upcoming demand.
Report on project status, team capacity, workload trends, and risks; anticipate resource constraints and recommend solutions.
Promote effective Wrike adoption across Creative Services, Marketing, and stakeholder groups.
Develop dashboards, reports, and operational metrics covering project health, delivery performance, and team capacity.
Help manage the Digital Asset Management system and support organization of creative assets, documentation, and standard operating procedures.
Identify and implement improvements to workflows, intake processes, communication practices, and operational efficiency.
Perform other duties as assigned.