Urban Outfitters Creative Merchandise Manager - Home

Urban Outfitters•Philadelphia, PA

About The Position

Urban Outfitters is seeking a Creative Merchandising Manager to ensure Home category priorities are represented effectively across retail and digital channels. The role aligns cross-functional go-to-market strategies with the customer experience, focusing on relevant occasions and keeping the customer voice central to decisions. The Manager is a key departmental leader who represents the team to partners and builds collaborative relationships to execute product strategies across touchpoints.

Requirements

  • Work independently and autonomously.
  • Strong collaborative and organizational skills.
  • Ability to manage multiple projects and timelines while maintaining excellent attention to detail.
  • Ability to think quickly, creatively, and adaptively.
  • Excellent communication skills and strong verbal etiquette.
  • Proactive approach to new ideas and healthy curiosity.
  • Ability to problem solve and follow direction.
  • Strong time-management and detail-oriented skills.
  • Ability to respond to feedback positively and constructively.
  • Working knowledge of Google Suite.

Nice To Haves

  • Experience with Figma, Asana, and Adobe Creative Suite.
  • Buying knowledge and styling experience.

Responsibilities

  • Build relationships with Buying partners to understand seasonal assortments and develop realistic, high-impact messaging for key volume-driving items.
  • Manage internal processes and track project deadlines.
  • Create monthly message-planning documents to align teams on inventory, investments, and delivery dates.
  • Partner with Visual Merchandising to translate seasonal and monthly strategies into engaging retail environments.
  • Select imagery featuring key items for in-store displays.
  • Collaborate with the Digital team to align product priorities with sales needs, identify opportunities, and adjust messaging as needed.
  • Manage weekly email and site placements to support sales goals and highlight key merchandise.
  • Serve as the primary contact for Brand Marketing to ensure sales-driving products anchor emotional brand campaigns.
  • Coordinate with studio and styling teams to ensure key items are featured in editorial shoots.
  • Monitor market trends and newness relevant to the Urban Outfitters customer.
  • Use weekly ecommerce handoffs to identify trends and flag upcoming key items.
  • Develop reactive messaging to support weekly business needs, using existing assets where possible.
  • Foster open communication and collaboration with cross-functional partners.
  • Support the Creative Merchandiser by gathering SKU information, requesting samples, and organizing sample racks for marketing reviews.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Paid time off
  • Employee discounts
  • Retirement savings
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