Craft Training & Workforce Development Administrator

PCL Construction • Houston, TX

3d • Onsite

About The Position

The Craft Training & Workforce Development Administrator supports the administrative functions of PCL Industrial Construction Co.’s craft training and apprenticeship program, which combines apprenticeship program requirements with NCCER curriculum, training, testing, and credentialing. The role performs day-to-day administrative tasks for a manager, department, or team and supports document control, communications, scheduling, travel, events, supplies, mail, visitors, and stakeholder relationships. The position is based in Houston, Texas.

Requirements

• High school diploma.
• Three years of experience as an administrative assistant.
• Excellent verbal, written, and interpersonal communication skills.
• Ability to prioritize tasks and adapt to change.
• Ability to use discretion when handling confidential information.
• Ability to handle difficult situations effectively and remain calm under pressure.
• Ability to develop and maintain effective stakeholder relationships.
• Ability to create, edit, proofread, and format documents and presentations.
• Intermediate skills in Word, Outlook, PowerPoint, Excel, Adobe, and OneNote.

Nice To Haves

• An associate or bachelor’s degree, diploma, or certificate in an office administration program is considered an asset.

Responsibilities

• Support day-to-day operations by performing administrative tasks for a manager, department, or team.
• Develop and maintain customer-focused relationships with stakeholders.
• Answer telephone calls and take messages for managers, departments, or team members.
• Ensure appropriate document control and compliance by filing, composing, and editing documents and reports for the district office.
• Manage email and calendars on behalf of others.
• Assist with planning meetings and events, including arranging catering, booking locations, and distributing information.
• Arrange travel, hotel, and car reservations and prepare travel itineraries.
• Order office supplies for the department as requested.
• Support mail distribution and courier requests, if applicable.
• Greet visitors, answer questions, direct them to meeting rooms, and connect them with employees, if applicable.
• Mentor and coach entry-level administrative support staff, if applicable.

Benefits

• 401(k) with company match.
• Medical, dental, and vision benefits.
• Prescription drug coverage and telemedicine services.
• Life, AD&D, and disability insurance.
• Paid parental leave and family care support.
• HSA or FSA for healthcare, dependent care, and transportation.
• Career growth pathways.
• Access to training through PCL’s College of Construction and professional development courses.
• Ongoing opportunities to learn new skills, explore different roles, and grow a career across sectors and regions.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED