Courtesy Clerk - Part-Time- New Store - Bellflower #54

Northgate Gonzalez Markets•Bellflower, CA

3d•Onsite

About The Position

The Courtesy Clerk supports store operations and provides courteous customer service. Duties include bagging purchases, offering carry-out assistance, returning go-back items to shelves, performing price checks, gathering shopping carts, and helping customers load purchases into their vehicles. The role also helps keep the front end and store clean, orderly, and sanitary; handles damaged or spoiled goods; assists with spill cleanup; and follows store safety, security, and operating policies. The clerk may assist with training personnel and perform other work-related duties as assigned. The position requires reliable attendance, compliance with company policies and dress regulations, and the ability to communicate with customers and coworkers. Physical duties include standing, sitting, handling objects, lifting and carrying items, climbing ladders, sweeping and mopping, and responding promptly to cleanup or safety situations. Work may involve exposure to very cold freezer areas, heated ovens, cleaning-agent fumes, dust, and occasional high noise levels.

Requirements

High school education preferred but not required.
Perform arithmetic calculations at approximately an eighth-grade level.
Hear, speak, and understand spoken language to respond to pages, assist customers, answer telephones, and communicate effectively.
Read, write, analyze, interpret, and understand English-language instructions, policies, procedures, and other job-related documents.
Applicants under age 18 must have and present a valid work permit.
Be familiar with and willing to comply with job priorities and store policies.
Maintain punctual and reliable attendance.
Regularly sit, stand, and use hands to handle, finger, or feel objects, tools, or controls.
Occasionally lift or carry up to 42 pounds and frequently lift or exert moderate amounts of weight.
Have close vision and the ability to adjust focus.
Be able to climb a ladder, sweep and mop floors, and lift or carry trash containers to an outside bin.
Have sufficient physical mobility or agility to respond quickly to emergencies and requests for cleanup or security assistance.
Be able to handle fresh fruits, vegetables, house plants, and flowers without allergic consequences that adversely affect job performance.
Tolerate moderate dust and chemical fumes from common household cleaning agents.
Pass a pre-employment drug test; the notice states that it will not screen for non-psychoactive cannabis metabolites.
Verify identity and eligibility to work in the United States and complete the required employment eligibility verification document upon hire.

Nice To Haves

High school education.

Responsibilities

Follow store rules, company policies, and safety procedures.
Maintain a neat, well-groomed appearance and follow company dress regulations.
Observe scheduled shift operating hours.
Bag customer purchases according to store procedures and provide carry-out service.
Sort go-back items and return them to their shelf locations.
Perform price checks and retrieve items for customer purchases or exchanges.
Assist customers with purchases, including loading items into vehicles.
Gather shopping carts and take them to designated areas and pickup points.
Move empty bottles and containers from the front end to the back room.
Promptly clean spills and breakages according to company policy.
Sweep floors and assist with other maintenance duties.
Keep the store front end clean and orderly, including displays and counters.
Handle damaged and spoiled products and help control damaged goods.
Conserve utilities and water.
Assist in training personnel when assigned.
Greet customers and provide prompt, courteous service and assistance.
Accurately record in-store use of merchandise according to company policies.
Maintain housekeeping and sanitation standards in accordance with store policy and health regulations.
Use and maintain equipment properly and promptly report maintenance or equipment problems to the store manager.
Observe security standards and report abnormal behavior to the appropriate key person or security.
Notify the department manager about personnel situations or policy violations affecting store performance, including situations that may require disciplinary action.
Perform other work-related duties as assigned.