Courtesy Clerk

Super King Market•Glendale, CA

34d•Onsite

About The Position

Courtesy Clerk offers prompt customer service, assists throughout the entire store, answers customer questions, whether face-to-face or by phone. He or she helps customers locate products in the store. Maintains a positive company image by providing courteous and efficient customer service experience. Supports the management team in maintaining exceptional standards. Responsibilities include, but are not limited to, floor and parking lot maintenance, bagging, price checks, and go-backs.

Requirements

High school diploma or equivalent.
6 months of work experience.
Excellent customer service skills.
Strong interpersonal and intrapersonal abilities.
Good verbal and written communication skills.
Stamina and multitasking ability.
Ability to work in a fast-paced, efficient, and safe manner.
Ability to lift items weighing up to 50 lbs. on a regular basis and place on floor board and trunk space of vehicles.
Ability to talk and listen.
Ability to stand, walk, bend, kneel, stoop, crouch, crawl, and climb continuously.
Ability to frequently lift and/or move items over 25 pounds.
Specific vision abilities required: close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
Ability to perform all physical aspects of courtesy clerk duties including bending, lifting, standing, squatting, climbing, walking, and at times running.
Ability to move quickly from parking lot to check stand area during peak business hours.
Requires manual dexterity skills and good eye-hand coordination.

Nice To Haves

Bilingual: Spanish, Armenian, Tagalog, Russian, Arabic, or Farsi.
Some college credits in Business Administration, Marketing, or a related field.

Responsibilities

Acknowledge, greet, and engage the customer upon entry.
Assist customers with product location, bagging orders, and providing carry-out service.
Perform floor and parking lot maintenance, including mopping floors, dusting, cleaning product shelves, and ensuring they are neatly arranged.
Ensure an adequate supply of bags at the check stands.
Verify prices and return merchandise from the check stand area to the appropriate area.
Retrieve shopping carts from the parking lot, stack them in an orderly fashion, and ensure they are free of debris.
Follow the daily work schedule as assigned by management.
Adhere to the dress code and attendance guidelines.
Assist cashiers by moving between check stands as customer flow dictates.
Perform cleanup duties in aisles, bathrooms, and other departments.
Accept supervisory coaching related to performance, work habits, and attitude.
Function as a team player and get along with others.
Follow all safety rules in accordance with Company policies, OSHA, and the Health department.
Perform other duties as assigned.