Courtesy Clerk

Hy-Vee, Inc.•Charles City, IA

About The Position

Courtesy Clerks support the Hy-Vee customer experience by assisting customers from the register to their vehicles and keeping the store clean, stocked, and welcoming. The role involves packaging purchases, helping customers, maintaining the store, and assisting wherever needed. It suits people who enjoy staying active, helping others, and contributing to a well-maintained store. Training is provided; no education or experience is required.

Requirements

  • Follow detailed written or verbal instructions and work through tasks involving a few concrete variables.
  • Perform simple addition and subtraction, copy figures, and count and record accurately.
  • Understand and follow verbal or demonstrated directions and communicate supply needs orally or in writing.
  • Work effectively as part of a team.
  • No education or experience is required; training is provided.
  • Complete a pre-employment drug screen successfully as a condition of employment.

Responsibilities

  • Provide prompt, friendly customer service and greet customers warmly.
  • Package customer purchases and help customers transport them to their vehicles or other transportation.
  • Retrieve carts from the parking lot and cart corrals throughout the shift.
  • Clean registers, restrooms, the break room, and the backroom; sweep and mop floors as needed.
  • Clean the can redemption area and empty recycling bins where applicable.
  • Stock, face, and rotate merchandise; clean shelves; understand shelf tags; and learn merchandise locations in the store and backroom.
  • Pull products forward on shelves to keep them full and organized.
  • Check product prices as needed.
  • Maintain front-end supplies, including paper and plastic bags and receipt paper.
  • Help train new courtesy clerks.
  • Deliver products to customers and assist in other departments as requested within wage and hour guidelines.
  • Shovel, salt, and sand walkways as needed.
  • Work with coworkers as a team to support customer satisfaction and a pleasant work environment.
  • Assist in other store areas and take on special projects as assigned.
  • Follow personal hygiene and dress standards, Hy-Vee policies, and store guidelines.
  • Report to work as scheduled and on time.
© 2026 Teal Labs, Inc
Privacy PolicyTerms of Service