Courtesy Clerk

Hy-Vee, Inc.•Marshalltown, IA

About The Position

Courtesy Clerks are an essential part of the Hy-Vee customer experience. They assist customers from the register to their vehicles and help keep the store clean, stocked, and welcoming. The role includes packaging purchases, helping customers, maintaining the store, and assisting wherever needed. It suits people who enjoy staying active, helping others, and taking pride in a clean and organized store. The position requires providing friendly customer service, following instructions, completing basic arithmetic and accurate counting, communicating supply needs, and working effectively with a team. No education or prior experience is required; training is provided. Employment is contingent upon successfully completing a pre-employment drug screen.

Requirements

No education or experience requirements; training is provided.
Follow detailed written or verbal instructions and work through tasks with a few concrete variables.
Perform simple addition and subtraction, copy figures, and count and record accurately.
Understand and follow verbal or demonstrated directions.
Communicate supply needs orally or in writing.
Work effectively as part of a team.
Frequently stand and walk throughout a shift in sales, food service, or delivery areas.
Perform repetitive standing, walking, reaching, and bending associated with order fulfillment, POS transactions, and cleaning and sanitation duties.

Responsibilities

Greet customers and provide prompt, friendly service.
Package customer purchases and help customers transport them to their mode of transportation.
Bring carts in from parking lots and cart corrals throughout the shift.
Clean registers, restrooms, the break room, and the backroom; sweep and mop floors as needed.
Clean the can redemption area and empty recycle bins where applicable.
Stock, face, and rotate merchandise; clean shelves; understand shelf tags; and learn merchandise locations in the store and backroom.
Pull product forward on shelves to maintain a full, organized appearance.
Check product prices as needed.
Maintain front-end supplies, including paper and plastic bags and receipt paper.
Help train new courtesy clerks.
Deliver product to customers and assist in other departments as requested within wage and hour guidelines.
Shovel, salt, and sand walkways as needed.
Work with co-workers as a team to support customer satisfaction and a pleasant work environment.
Assist in other store areas and take on special projects as assigned.
Follow personal hygiene and dress standards, as well as Hy-Vee policies and store guidelines.
Report to work as scheduled and on time.