Courtesy Clerk

Hy-Vee•Dubuque, IA

25d•Onsite

About The Position

Courtesy Clerks are an essential part of the Hy-Vee experience, helping customers from the register to their car and keeping the store clean, stocked, and welcoming. The role involves packaging purchases, assisting customers, maintaining the store, and helping wherever needed. It suits people who enjoy staying active, helping others, and taking pride in a well-maintained store. Night and weekend shifts are required. No education or experience is required; training is provided. Employment is contingent upon successful completion of a pre-employment drug screen.

Requirements

Follow detailed written or verbal instructions and work through tasks with a few concrete variables.
Perform simple addition and subtraction, copy figures, and count and record accurately.
Understand and follow verbal or demonstrated directions and communicate supply needs orally or in writing.
Work effectively as part of a team to keep the store clean and customers happy.
Frequently stand and walk throughout a shift in sales, food service, or delivery areas.
Perform repetitive standing, walking, reaching, and bending associated with order fulfillment, POS transactions, and cleaning and sanitation duties.
Night and weekend shifts are required.
Successfully complete a pre-employment drug screen.

Responsibilities

Provide prompt, friendly customer service by greeting customers, learning their names, and helping make each visit a great one.
Package customer purchases and assist customers in transporting purchases to their mode of transportation.
Bring carts in from the parking lot and cart corrals throughout the shift.
Clean registers, restrooms, the break room, and the backroom; sweep and mop floors as needed.
Clean the can redemption area and empty recycle bins where applicable.
Stock, face, and rotate merchandise; clean shelves; understand shelf tags; and know where merchandise is located in the store and backroom.
Pull product forward on shelves to maintain a full, organized appearance.
Check product prices as needed.
Maintain front-end supplies, including paper and plastic bags, receipt paper, and other necessary items.
Help train new courtesy clerks.
Deliver product to customers and assist in all departments as requested within wage and hour guidelines.
Shovel, salt, and sand walkways as needed.
Work with co-workers as a team to ensure customer satisfaction and a pleasant work environment.
Assist in other store areas as needed and take on special projects as assigned.
Maintain personal hygiene and dress standards and follow Hy-Vee policies and store guidelines.
Report to work as scheduled and on time.