Courtesy Clerk - Full Time

Mackenthun's Fine Foods • Waconia, MN

5d

About The Position

The Courtesy Clerk assists customers by efficiently bagging groceries and ensuring items are organized, secure, and packed carefully for safe transport. The role emphasizes friendly customer service, attention to detail, and working effectively in a fast-paced environment. Shifts are typically 12 p.m.–8 p.m. or 1 p.m.–9 p.m., with afternoon and evening work, weekends, and holidays as business needs require. Employees must be at least 16 years old to work past 7 p.m. during the school year. The position may involve occasional lifting of up to 25 pounds.

Requirements

• Must be at least 16 years old to work past 7 p.m. during the school year.
• Ability to work in a fast-paced environment while maintaining a positive attitude.
• Ability to stand for extended periods and perform physical tasks such as lifting, bending, carrying, and pushing carts.
• Excellent customer service and communication skills.
• Attention to detail when bagging groceries.
• Reliability and punctuality, with flexibility to work various shifts, including evenings, weekends, and holidays.
• Strong work ethic and willingness to go above and beyond for customers.
• Ability to maintain a positive, professional attitude and represent the store well.

Nice To Haves

• Previous experience in a customer-facing role, such as cashier or courtesy clerk, is preferred but not required.
• Organizational skills for maintaining a tidy and well-stocked checkout area and a clean, organized cart area.

Responsibilities

• Greet and assist customers in a friendly and professional manner.
• Bag groceries carefully, organizing and securing items to prevent damage and distributing weight evenly.
• Maintain a clean and organized bagging area.
• Restock or organize grocery shelves during slower periods.
• Support cashiers by bagging groceries promptly to keep checkout running smoothly.
• Assist with other tasks as directed by management, including retrieving carts, handling garbage, cleaning the store and bathrooms, and responding to customer inquiries.
• Assist customers with loading groceries into their carts.
• Keep the checkout and cart areas tidy and organized.

Benefits

• Medical, dental, and vision coverage.
• 401(k).
• Employer-paid life insurance.
• Long-term and short-term disability coverage.
• Hospital, critical illness, and accident coverage.
• Paid vacation and paid holidays.
• Sick and safe time.
• Shift differentials for working Sundays and holidays.
• 10% discount at Mackenthun’s locations.
• Referral bonuses.
• Dietitian services.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed