Courtesy Clerk - Full Time

Mackenthun's Fine Foods - Waconia•Waconia, MN
•$12 - $15

About The Position

The Courtesy Clerk assists customers by efficiently bagging groceries and ensuring items are properly packed for safe transport. The role calls for excellent customer service, attention to detail, and the ability to work in a fast-paced environment. Shifts are typically 12 p.m.–8 p.m. or 1 p.m.–9 p.m., primarily in the afternoon and evening. The clerk also maintains the cleanliness and organization of the bagging and cart areas, helps restock or organize grocery shelves during slower periods, and supports cashiers in keeping checkout moving smoothly. Other tasks may include retrieving carts and garbage, cleaning the store—including bathrooms—and responding to customer inquiries. The position may require afternoon or evening work, weekends, and holidays according to business needs.

Requirements

  • Must be at least 16 years old to work past 7 p.m. during the school year.
  • Ability to work in a fast-paced environment while maintaining a positive attitude.
  • Ability to stand for long periods and perform physical tasks such as lifting or bending.
  • Ability to lift, carry, and push carts and to stand for extended periods.
  • Reliability and punctuality, with flexibility to work various shifts, including evenings, weekends, and holidays.
  • Strong communication skills and attention to detail when bagging groceries.
  • Strong work ethic and willingness to go above and beyond for customers.
  • Ability to maintain professionalism and a positive attitude during busy periods.

Nice To Haves

  • Previous experience in a customer-facing role, such as cashier or courtesy clerk, is preferred but not required.
  • Excellent customer service skills.
  • Organizational skills for maintaining a tidy, well-stocked checkout area and clean, organized cart area.

Responsibilities

  • Greet and assist customers in a friendly and professional manner.
  • Bag groceries carefully, keeping items organized, secure, and protected from damage.
  • Pack bags evenly with attention to weight distribution.
  • Maintain a clean and organized bagging area.
  • Restock or organize grocery shelves during slower periods.
  • Support cashiers by bagging groceries promptly to maintain a smooth checkout process.
  • Retrieve carts and garbage and clean areas of the store, including bathrooms, as needed.
  • Help customers with inquiries and load groceries into their carts.
  • Keep the checkout and cart areas tidy, organized, and well stocked.
  • Perform other tasks as requested by management.

Benefits

  • Medical, dental, and vision coverage.
  • 401(k).
  • Employer-paid life insurance.
  • Long-term and short-term disability coverage.
  • Hospital, critical illness, and accident coverage.
  • Paid vacation and paid holidays.
  • Sick and safe time.
  • Shift differentials for working Sundays and holidays.
  • 10% discount at Mackenthun’s locations.
  • Referral bonuses.
  • Dietitian services.
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