Courtesy Clerk

Brookshire Grocery Company•Atlanta, TX

1d•Onsite

About The Position

The Courtesy Clerk maintains acceptable store conditions according to Company standards and provides customer service by engaging with customers, bagging and transporting groceries, locating products, and conducting price verifications. The role performs varied customer-service duties while helping maintain a safe, clean, and sanitary shopping environment. Work is generally performed in a retail store and includes frequent exposure to outside temperatures and weather, occasional exposure to wet or slippery conditions and cleaning agents, and quiet to moderate noise.

Requirements

Must be at least 16 years of age.
Must be at least 21 years of age to drive for Company business under the BGC Business Driver Policy.
Ability to remain courteous with customers at all times.
Ability to communicate effectively, both verbally and in writing, with customers and partners.
Ability to multitask and work in a fast-paced environment.
Ability to work flexible schedules, including nights, weekends, and holidays.
Typically involves on-the-job training.

Responsibilities

Bag groceries appropriately by grouping like items, limiting bag weight, preventing food cross-contamination, and ensuring customers receive all purchased items.
Collect shopping carts and return them to the cart corral; keep the parking lot free of trash and debris.
Communicate incidents, actions, and concerns occurring on store premises to management.
Stock, clean, and maintain the presentation of front-end racks, drink coolers, and cleaning supply stations.
Promote product sales through active customer engagement.
Handle objects carefully to avoid damage to products or property.
Clean the breakroom and restroom and face products according to Company guidelines.
Greet customers, answer questions, and bag and transport groceries to customers’ vehicles while maintaining a friendly, service-oriented attitude.
Maintain a clean, safe, and sanitary working and shopping environment by following safety procedures and Company policies.
Watch for potential hazards and remedy them or place appropriate warning signs or devices as soon as reasonably possible; report hazards that cannot be remedied immediately to a supervisor.
Attend work as required.