Courtesy Clerk

Hy-Vee, Inc.•Lee's Summit, MO
•Onsite

About The Position

Courtesy Clerks are an essential part of the Hy-Vee experience, helping customers from the register to their cars and keeping the store clean, stocked, and welcoming. The role involves packaging purchases, assisting customers, maintaining the store, and helping wherever needed. It suits people who enjoy staying active, helping others, and taking pride in a well-kept store. The position provides prompt, friendly customer service; packages and transports customer purchases; gathers carts; cleans and stocks store areas; and supports customers and other departments as needed. Training is provided, and no education or prior experience is required. Employment is contingent upon successful completion of a pre-employment drug screen.

Requirements

  • Follow detailed written or verbal instructions and work through tasks with a few concrete variables.
  • Perform simple addition and subtraction, copy figures, and count and record accurately.
  • Understand and follow verbal or demonstrated directions.
  • Communicate supply needs orally or in writing.
  • Work effectively as part of a team.
  • Successfully complete a pre-employment drug screen.

Responsibilities

  • Provide prompt, friendly customer service and help make each customer visit a positive experience.
  • Package purchases and assist customers in transporting them to their mode of transportation.
  • Bring carts in from the parking lot and cart corrals throughout the shift.
  • Clean registers, restrooms, the break room, and the backroom; sweep and mop floors as needed.
  • Clean the can redemption area and empty recycling bins where applicable.
  • Stock, face, and rotate merchandise; clean shelves; understand shelf tags; and know where merchandise is located in the store and backroom.
  • Pull products forward on shelves to maintain a full, organized appearance.
  • Check product prices as needed.
  • Maintain front-end supplies, including paper and plastic bags and receipt paper.
  • Help train new courtesy clerks.
  • Deliver products to customers and assist in other departments as requested within wage and hour guidelines.
  • Shovel, salt, and sand walkways as needed.
  • Work with co-workers as a team to support customer satisfaction and a pleasant work environment.
  • Assist in other store areas and take on special projects as assigned.
  • Follow personal hygiene and dress standards, Hy-Vee policies, and store guidelines.
  • Report to work as scheduled and on time.
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