Courtesy Clerk

Hy-Vee, Inc.•Altoona, IA

25d

About The Position

Courtesy Clerks are an essential part of the Hy-Vee experience, helping customers from the register to their cars while keeping the store clean, stocked, and welcoming. The role involves packaging purchases, assisting customers, maintaining the store, and helping wherever needed. Courtesy Clerks stay active throughout the store and surrounding exterior areas and receive training to support safe work practices. Employment is contingent upon successful completion of a pre-employment drug screen.

Requirements

Follow detailed written or verbal instructions and work through tasks involving a few concrete variables.
Perform simple addition and subtraction, copy figures, and count and record accurately.
Understand and follow verbal or demonstrated directions and communicate supply needs orally or in writing.
Work effectively as part of a team.
No education or experience requirements; training is provided.
Employment is contingent upon successfully completing a pre-employment drug screen.

Responsibilities

Provide prompt, friendly customer service by greeting customers and helping make each visit a positive experience.
Package customer purchases and assist customers in transporting purchases to their transportation.
Bring carts in from the parking lot and cart corrals throughout the shift.
Clean registers, restrooms, the break room, and the backroom; sweep and mop floors as needed.
Clean the can redemption area and empty recycling bins where applicable.
Stock, face, and rotate merchandise; clean shelves; understand shelf tags; and know where merchandise is located in the store and backroom.
Pull products forward on shelves to maintain a full, organized appearance.
Check product prices as needed.
Maintain front-end supplies, including paper and plastic bags and receipt paper.
Help train new courtesy clerks.
Deliver products to customers and assist in all departments as requested within wage and hour guidelines.
Shovel, salt, and sand walkways as needed.
Work with coworkers as a team to support customer satisfaction and a pleasant work environment.
Assist in other areas of the store and take on special projects as assigned.
Follow personal hygiene and dress standards, Hy-Vee policies, and store guidelines.
Report to work as scheduled and on time.