Courtesy Clerk
About The Position
The Courtesy Clerk provides pleasant and efficient checkout service by engaging guests and delivering hospitality and professional service. The role supports store operations through bagging and carrying out purchases, assisting guests, promoting products and current offers, maintaining check stands and store areas, retrieving carts, and returning or disposing of products appropriately. Associates are expected to uphold the company’s values, contribute to a welcoming atmosphere and shared success, work safely, and complete assigned duties with integrity. The position has no formal supervisory responsibilities, though associates are encouraged to demonstrate leadership and help mentor newer associates. The job requires less than a high school education, up to one month of related experience or training, or an equivalent combination. Associates must communicate pleasantly and effectively, understand simple written and oral instructions, perform basic calculations using American money and measurements, and handle standardized problems. A valid driver’s license or state ID is required. Washington associates under 18 must obtain a Washington State Minor Work authorization. The role involves prolonged standing and regular walking, handling and reaching, and other physical activities including climbing, balancing, stooping, kneeling, crouching, and crawling. Lifting requirements include continuously moving up to 10 pounds, frequently up to 25 pounds, and occasionally up to 50 pounds. Work may include occasional exposure to outdoor weather, and the usual noise level is moderate. Safety practices, including safe lifting, awareness of hazards, and emergency procedures, are expected.
Requirements
- Less than high school education; or up to one month of related experience or training; or an equivalent combination of education and experience.
- Read and comprehend simple instructions, short correspondence, and memos; write simple correspondence.
- Communicate effectively and pleasantly with guests, vendors, and fellow associates.
- Perform mathematical calculations using American money and units of weight and volume.
- Use common-sense understanding to carry out written or oral instructions and manage problems involving several concrete variables in standardized situations.
- Hold a valid driver’s license or state ID card.
- If under 18 and working in Washington State, obtain a Washington State Minor Work authorization.
- Meet the position’s physical requirements, including prolonged standing and lifting or moving up to 50 pounds occasionally.
- Associates under 18 may not perform specified tasks involving listed machinery or equipment, or clean chemical or biological spills.
Responsibilities
- Report for assigned shifts on time and regularly, communicate clearly, and be prepared to provide excellent service.
- Promote sales through conversations with guests, product recommendations, and information about promotions and services.
- Acknowledge and assist guests by packing or delivering purchases, checking prices, and answering inquiries.
- Perform routine store maintenance and cleaning as needed.
- Bag grocery orders and carry orders to customers’ vehicles using a shopping cart.
- Restock bags and other check-stand supplies.
- Retrieve shopping carts from the parking lot and cart corral.
- Return unsold products to shelves or properly dispose of unsalable products.
- Mentor new associates and associates learning a department or task, and foster a positive learning environment.
- Understand and use “This One’s On Us” cards to improve the guest experience.
- Participate in the store’s accident-reduction plan by monitoring hazards, using safe lifting techniques, and understanding machinery safety features and restrictions, evacuation plans, and robbery policies.
- Perform other assigned duties necessary for successful business operations while upholding company integrity and honesty.
Benefits
- Employee Assistance Program (100% company paid)
- Employee Stock Ownership Plan (100% company paid; allocations begin at age 21)
- Daily Pay option
- 401(k), eligible at age 16, with company matching up to 4% if elected
- Medical, dental, vision, and life insurance; employer pays the majority of the premium
- Medical plan option with no deductible
- Health Savings Account, depending on plan selected
- Paid holidays: New Year’s Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, and Christmas Day; time and a half for worked holidays
- Three days of bereavement pay
- Three days of jury pay
- Paid Family & Medical Leave, with company-paid premium
- Paid Sick & Safe Leave, earned at one hour for every 40 hours worked
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
