Courtesy Clerk

HOMELAND STORES•Muskogee, OK

4d•Onsite

About The Position

The Courtesy Clerk provides courteous customer service through careful bagging and carrying out purchases. The role involves assisting customers, maintaining cleanliness throughout the store and parking lot, handling carts and supplies, returning unwanted merchandise to shelves, and supporting store operations as assigned by supervisors and managers. Courtesy Clerks report directly to the Front-End Manager or Store Manager.

Requirements

Basic mathematical ability, including addition, subtraction, multiplication, and division.
Ability to give and receive complex verbal instructions and descriptions concerning store policies, procedures, and equipment use.
Stable work and educational history.
Ability to read and write English, including reading instructions, labels, numbers, printed materials, and forms.
Ability to make judgments concerning customer interactions and how to bag purchases.
Ability to bag purchases so products stack without damage.
Good interpersonal communication skills.

Nice To Haves

High school diploma or equivalent.
Prior experience in a related type of job.
Prior experience operating a baler, case cutter, cleaning and sanitation equipment, and intercom.

Responsibilities

Smile, greet, and thank customers, respond to questions and requests, and explain store policies courteously.
Bag purchases quickly without overloading bags or damaging merchandise, and move bagged purchases to customers’ vehicles.
Clean store floors, check lanes, carts, restrooms, windows, the parking lot, and cases.
Use cleaning equipment and chemicals safely.
Help prevent loss of money and merchandise by removing bottom-of-cart items, handling products carefully, and completing price checks for items that are not on file or are mis-scanned.
Follow store safety rules and promptly notify a supervisor of potential hazards.
Understand the operation, safety requirements, and restraints of bag stands, the baler, case cutter, check lanes, and intercom system.
Bring shopping carts in from the parking lot so no carts are left there.
Bring grocery bag bales and boxes from the backroom to the front end and refill bag stands.
Return unwanted merchandise to its location on the shelf.
Change signs, banners, and advertisements in the front and interior of the store.
Perform miscellaneous tasks assigned by supervisors and managers, substitute for absent workers, and complete additional tasks needed to serve customers.