Courtesy Clerk

Heritage Grocers Group•Fontana, CA

About The Position

The Courtesy Clerk delivers quality customer service to help ensure customers are satisfied and encouraged to return to Cardenas Markets. The role supports customers throughout their shopping experience and assists with store needs as necessary. The position requires continuous walking and standing throughout the shift while moving about the store and handling merchandise. The employee must be able to lift up to 20 pounds and occasionally up to 30 pounds. Some requirements may be modified to accommodate individuals with disabilities. The stated pay scale is $16.90 to $19.30; individual pay depends on factors including skills, relevant work experience, and relevant education or training.

Requirements

  • Customer service experience is desirable.
  • Ability to lift up to 20 pounds and occasionally up to 30 pounds.
  • Ability to walk and stand continuously throughout the shift.

Nice To Haves

  • Customer service experience.

Responsibilities

  • Greet and interact with customers in a friendly, service-oriented manner to address questions or concerns.
  • Bag groceries carefully and promptly, and help customers load items into their vehicles.
  • Help customers obtain forgotten items from store aisles.
  • Return items left by customers to the appropriate shelf or display case.
  • Collect shopping carts to ensure they are accessible for customers.
  • Follow safety guidelines when retrieving carts.
  • Help in any area as needed to support store needs.
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