Courtesy Clerk

Hy-Vee, Inc.•Harlan, IA
•Onsite

About The Position

Courtesy Clerks help create a positive Hy-Vee customer experience by assisting customers from the register to their cars and keeping the store clean, stocked, and welcoming. The role involves packaging purchases, helping customers transport items, maintaining carts and store areas, stocking and organizing merchandise, and assisting wherever needed. The position is active and includes work throughout the store and surrounding exterior areas. No education or experience is required; training is provided. Employment is contingent upon successful completion of a pre-employment drug screen.

Requirements

  • Follow detailed written or verbal instructions and work through tasks with a few concrete variables.
  • Perform simple addition and subtraction, copy figures, and count and record accurately.
  • Understand and follow verbal or demonstrated directions.
  • Communicate supply needs orally or in writing.
  • Work effectively as part of a team.
  • Successfully complete a pre-employment drug screen.

Responsibilities

  • Provide prompt, friendly customer service and greet customers.
  • Package purchases and help customers transport them to their vehicles or other transportation.
  • Collect carts from the parking lot and cart corrals throughout the shift.
  • Clean registers, restrooms, the break room, backroom, floors, and the can redemption area; empty recycling bins where applicable.
  • Stock, face, and rotate merchandise; clean shelves; understand shelf tags; and know merchandise locations in the store and backroom.
  • Pull products forward on shelves to maintain a full, organized appearance.
  • Check product prices as needed.
  • Maintain front-end supplies, including bags and receipt paper.
  • Help train new courtesy clerks.
  • Deliver products to customers and assist in other departments as requested within wage and hour guidelines.
  • Shovel, salt, and sand walkways as needed.
  • Work with co-workers to support customer satisfaction and a pleasant work environment.
  • Assist in other store areas and complete special projects as assigned.
  • Follow personal hygiene and dress standards, Hy-Vee policies, and store guidelines.
  • Report to work as scheduled and on time.
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