Courtesy Clerk

Hy-Vee • Iowa City, IA

2d • Onsite

About The Position

Courtesy Clerks are an essential part of the Hy-Vee customer experience. They assist customers from the register to their cars while helping keep the store clean, stocked, and welcoming. The role involves packaging purchases, providing customer assistance, maintaining the store, and helping wherever needed. It is suited to people who enjoy staying active, helping customers, and contributing to a well-organized store. Training is provided, and no education or experience is required.

Requirements

• No education or experience requirements; training is provided.
• Follow detailed written or verbal instructions and work through tasks involving a few concrete variables.
• Perform simple addition and subtraction, copy figures, and count and record accurately.
• Understand and follow verbal or demonstrated directions.
• Communicate supply needs orally or in writing.
• Work effectively as part of a team.
• Complete a pre-employment drug screen successfully as a condition of employment.

Responsibilities

• Provide prompt, friendly customer service, greet customers, learn their names, and help make each visit enjoyable.
• Package customer purchases and assist customers with transporting them to their vehicles or other transportation.
• Bring carts in from the parking lot and cart corrals throughout the shift.
• Clean registers, restrooms, the break room, and the backroom; sweep and mop floors as needed.
• Clean the can redemption area and empty recycling bins where applicable.
• Stock, face, and rotate merchandise; clean shelves; understand shelf tags; and know where merchandise is located in the store and backroom.
• Pull products forward on shelves to maintain a full and organized appearance.
• Check product prices as needed.
• Maintain front-end supplies, including paper and plastic bags, receipt paper, and other necessary items.
• Help train new courtesy clerks.
• Deliver products to customers and assist in other departments as requested, within wage and hour guidelines.
• Shovel, salt, and sand walkways as needed.
• Work with co-workers as a team to support customer satisfaction and a pleasant work environment.
• Assist in other areas of the store and take on special projects as assigned.
• Follow personal hygiene and dress standards, Hy-Vee policies, and store guidelines.
• Report to work as scheduled and on time.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed