Courtesy Clerk

Hy-Vee, Inc. • Iowa City, IA

4d

About The Position

Courtesy Clerks support the Hy-Vee customer experience by assisting customers from checkout to their vehicles and helping keep the store clean, stocked, and welcoming. The role includes packaging purchases, transporting them for customers, collecting carts, cleaning and maintaining store areas, stocking and organizing merchandise, and assisting wherever needed. The position is active throughout the store and surrounding exterior areas, with safety training provided. No education or prior experience is required; training is provided.

Requirements

• Follow detailed written or verbal instructions and work through tasks with a few concrete variables.
• Perform simple addition and subtraction, copy figures, and count and record accurately.
• Understand and follow verbal or demonstrated directions and communicate supply needs orally or in writing.
• Work effectively as part of a team.
• No education or experience is required; training is provided.
• Complete a pre-employment drug screen successfully.

Responsibilities

• Provide prompt, friendly customer service, greet customers, learn their names, and help make each visit a positive experience.
• Package customer purchases and assist customers in transporting them to their mode of transportation.
• Collect carts from the parking lot and cart corrals throughout the shift.
• Clean registers, restrooms, the break room, and the backroom; sweep and mop floors as needed.
• Clean the can redemption area and empty recycling bins where applicable.
• Stock, face, and rotate merchandise; clean shelves; understand shelf tags; and know where merchandise is located in the store and backroom.
• Pull products forward on shelves to maintain a full and organized appearance.
• Check product prices as needed.
• Maintain front-end supplies, including paper and plastic bags and receipt paper.
• Help train new courtesy clerks.
• Deliver products to customers and assist in other departments as requested within wage and hour guidelines.
• Shovel, salt, and sand walkways as needed.
• Work with co-workers as a team to support customer satisfaction and a pleasant work environment.
• Assist in other store areas and take on special projects as assigned.
• Follow personal hygiene and dress standards, Hy-Vee policies, and store guidelines.
• Report to work as scheduled and on time.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed