Courtesy Clerk

Hy-Vee, Inc. • Grinnell, IA

6d

About The Position

Courtesy Clerks are an essential part of the Hy-Vee customer experience, helping customers from the register to their cars while keeping the store clean, stocked, and welcoming. The role includes packaging purchases, assisting customers, maintaining the store, and helping wherever needed. It suits people who enjoy staying active, helping others, and contributing to a clean and inviting store.

The position requires providing friendly customer service, completing varied store and front-end tasks, and working collaboratively with co-workers. Training is provided, and no education or prior experience is required.

Requirements

• Follow detailed written or verbal instructions and complete tasks involving a few concrete variables.
• Perform simple addition and subtraction, copy figures, and count and record accurately.
• Understand and follow verbal or demonstrated directions.
• Communicate supply needs orally or in writing.
• Work effectively as part of a team.
• Complete a pre-employment drug screen.

Responsibilities

• Provide prompt, friendly customer service, greet customers, learn their names, and make each visit a positive experience.
• Package purchases and help customers transport them to their mode of transportation.
• Bring carts in from the parking lot and cart corrals throughout the shift.
• Clean registers, restrooms, the break room, and the backroom; sweep and mop floors as needed.
• Clean the can redemption area and empty recycling bins where applicable.
• Stock, face, and rotate merchandise; clean shelves; understand shelf tags; and know where merchandise is located in the store and backroom.
• Pull product forward on shelves to maintain a full, organized appearance.
• Check product prices as needed.
• Maintain front-end supplies, including paper and plastic bags, receipt paper, and other necessary items.
• Help train new courtesy clerks.
• Deliver product to customers and assist in other departments as requested within wage and hour guidelines.
• Shovel, salt, and sand walkways as needed.
• Work with co-workers as a team to support customer satisfaction and a pleasant work environment.
• Assist in other areas of the store and take on special projects as assigned.
• Follow personal hygiene and dress standards, Hy-Vee policies, and store guidelines.
• Report to work as scheduled and on time.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed