Courtesy Clerk

Hy-Vee, Inc.•Kansas City, MO

About The Position

Courtesy Clerks support the Hy-Vee customer experience by assisting customers from the register to their vehicles and helping keep the store clean, stocked, organized, and welcoming. The role includes packaging purchases, providing customer assistance, maintaining store areas, and helping wherever needed. It suits people who enjoy staying active, helping others, and contributing to a team. No education or experience is required; training is provided. Employment is contingent upon successful completion of a pre-employment drug screen.

Requirements

  • Ability to follow detailed written or verbal instructions and work through tasks with a few concrete variables.
  • Ability to perform simple addition and subtraction, copy figures, and count and record accurately.
  • Ability to understand and follow verbal or demonstrated directions and communicate supply needs orally or in writing.
  • Ability to work effectively as part of a team.
  • No education or experience requirements; training is provided.
  • Employment is contingent upon successful completion of a pre-employment drug screen.

Responsibilities

  • Provide prompt, friendly customer service and greet customers warmly.
  • Package purchases and help customers transport them to their vehicles or other transportation.
  • Retrieve carts from the parking lot and cart corrals throughout the shift.
  • Clean registers, restrooms, the break room, and backroom; sweep and mop floors as needed.
  • Clean the can redemption area and empty recycling bins where applicable.
  • Stock, face, and rotate merchandise; clean shelves; understand shelf tags and merchandise locations.
  • Pull products forward on shelves to maintain a full, organized appearance.
  • Check product prices as needed.
  • Maintain front-end supplies, including bags, receipt paper, and other necessary items.
  • Help train new courtesy clerks.
  • Deliver products to customers and assist in other departments as requested within wage and hour guidelines.
  • Shovel, salt, and sand walkways as needed.
  • Work with coworkers as a team to support customer satisfaction and a pleasant work environment.
  • Assist in other store areas and take on special projects as assigned.
  • Follow personal hygiene and dress standards and comply with Hy-Vee policies and store guidelines.
  • Report to work as scheduled and on time.
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