Courtesy Clerk
About The Position
The Courtesy Clerk supports front-end store operations by providing friendly, efficient service to guests, bagging and carrying purchases, maintaining supplies, assisting with price checks and returns, and helping keep the store and parking lot orderly. The role requires following company policies and safety procedures, communicating professionally, and contributing to positive relationships among guests and team members. Duties may be expanded at management’s discretion. Reasonable accommodations may be researched to help individuals with disabilities perform essential duties.
Requirements
- No experience required.
- Minimum age of 16.
- Must be at least 21 to sell tobacco products and/or alcohol.
- Ability to write, speak, hear, and understand spoken communication to respond promptly to pages and requests from team members and guests.
- Ability to read and interpret documents such as safety rules and operating and maintenance manuals.
- Ability to apply common-sense understanding to written, oral, or diagrammed instructions and to help resolve team-member or guest concerns.
- No license required.
Responsibilities
- Exhibit and develop customer relations through friendly and courteous behavior.
- Promote department and store morale through friendly, professional, honest, and open communication.
- Maintain good working relationships with other department managers to help improve storewide sales.
- Comply with company policies, programs, and directives, including the Code of Conduct.
- Set a professional example for other store team members.
- Bag guests’ purchases promptly and efficiently according to guidelines.
- Carry purchases to guests’ automobiles and place products safely inside.
- Fill bag slots and provide supplies needed for efficient front-end operations, using supplies wisely.
- Assist with price checks and go-backs.
- Assist with general housekeeping and assigned sweep-sheet duties.
- Retrieve carts from the parking lot and return them to the proper store location, following cart-retrieval safety policies.
- Remove clutter from carts and wipe down kids’ carts before returning them.
- Do not accept tips; if a guest persists, turn the money in to the service desk, except in Nevada.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
