Courtesy Clerk

Hy-Vee, Inc.•Marion, IA

About The Position

Courtesy Clerks are an essential part of the Hy-Vee customer experience. They help customers from the register to their vehicles and keep the store clean, stocked, and welcoming. The role includes packaging purchases, assisting customers, maintaining the store, and helping wherever needed. It is suited to people who enjoy staying active, helping others, and taking pride in a well-maintained store. Training is provided, and there are no education or experience requirements.

Requirements

  • Follow detailed written or verbal instructions and work through tasks with a few concrete variables.
  • Perform simple addition and subtraction, copy figures, and count and record accurately.
  • Understand and follow verbal or demonstrated directions and communicate supply needs orally or in writing.
  • Work effectively as part of a team.
  • Complete a pre-employment drug screen.

Responsibilities

  • Provide prompt, friendly customer service by greeting customers and helping make each visit a positive experience.
  • Package customer purchases and help customers transport them to their vehicles or other transportation.
  • Bring carts in from the parking lot and cart corrals throughout the shift.
  • Clean registers, restrooms, the break room, and the backroom; sweep and mop floors as needed.
  • Clean the can redemption area and empty recycling bins where applicable.
  • Stock, face, and rotate merchandise; clean shelves; understand shelf tags; and learn merchandise locations in the store and backroom.
  • Pull products forward on shelves to maintain a full, organized appearance.
  • Check product prices as needed.
  • Maintain front-end supplies, including bags, receipt paper, and other necessary items.
  • Help train new courtesy clerks.
  • Deliver products to customers and assist in other departments as requested within wage and hour guidelines.
  • Shovel, salt, and sand walkways as needed.
  • Work with co-workers as a team to support customer satisfaction and a pleasant work environment.
  • Assist in other store areas and take on special projects as assigned.
  • Follow personal hygiene and dress standards, Hy-Vee policies, and store guidelines.
  • Report to work as scheduled and on time.
© 2026 Teal Labs, Inc
Privacy PolicyTerms of Service