courtesy clerk

Hy-Vee•Ankeny, IA

3d•Onsite

About The Position

Courtesy Clerks help deliver the Hy-Vee customer experience by assisting customers from the register to their vehicles and keeping the store clean, stocked, and welcoming. The role includes packaging purchases, helping customers, maintaining the store, and assisting wherever needed. It suits someone who enjoys staying active, helping people, and taking pride in a clean and orderly store. The role reports to the Store Director, Store Manager, Assistant Managers of Store Operations, Perishables, and Health Wellness Home, and Service Managers. No education or experience is required; training is provided. Employment is contingent upon successfully completing a pre-employment drug screen.

Requirements

No education or experience requirements; training is provided.
Ability to follow detailed written or verbal instructions and work through tasks involving a few concrete variables.
Ability to perform simple addition and subtraction, copy figures, and count and record accurately.
Ability to understand and follow verbal or demonstrated directions.
Ability to communicate supply needs orally or in writing.
Ability to work effectively as part of a team.
Ability to perform repetitive standing, walking, reaching, and bending associated with order fulfillment, point-of-sale transactions, and cleaning and sanitation duties.
Frequently stand and walk throughout a shift in sales, food service, or delivery areas.
Complete a pre-employment drug screen.

Responsibilities

Provide prompt, friendly customer service, greet customers, learn their names, and help make each visit a positive experience.
Package customer purchases and help transport them to customers’ mode of transportation.
Bring carts in from the parking lot and cart corrals throughout the shift.
Clean registers, restrooms, the break room, and the backroom; sweep and mop floors as needed.
Clean the can redemption area and empty recycling bins where applicable.
Stock, face, and rotate merchandise; clean shelves; understand shelf tags; and know where merchandise is located in the store and backroom.
Pull products forward on shelves to maintain a full, organized appearance.
Check product prices as needed.
Maintain front-end supplies, including bags, receipt paper, and other necessary items.
Help train new courtesy clerks.
Deliver products to customers and assist in all departments as requested within wage and hour guidelines.
Shovel, salt, and sand walkways as needed.
Work with co-workers as a team to support customer satisfaction and a pleasant work environment.
Assist in other store areas and take on special projects as assigned.
Follow personal hygiene and dress standards, Hy-Vee policies, and store guidelines.
Report to work as scheduled and on time.