Courtesy Clerk

Harmons•Draper, UT

9d•Onsite

About The Position

The Courtesy Clerk provides exceptional customer service to Harmons’ customers. The role includes bagging groceries according to customers’ needs, assisting customers with ice, rock salt, and propane, helping customers to their vehicles and loading groceries, handling front-end “go backs,” retrieving carts, performing custodial duties, and cleaning and stocking check stands. The clerk also completes assigned tasks promptly, sets a positive professional example, and helps ensure the success of the store.

Requirements

Basic math skills.
Understanding of proper bagging technique.
Enjoy working with and handling grocery products.
Passion for customer service.
Ability to interpret policies and procedures.
Excellent organization and planning skills.
Solid verbal and listening skills to communicate effectively with diverse groups of people.
Ability to accept constructive review and be accountable for individual and team success.
Integrity, a positive attitude, mission-driven and self-directed approach, and demonstrated commitment to Harmons’ mission and collaborative work.
Continually strive to be product-minded, customer-minded, personnel-minded, detail-oriented, forward-focused, and consistent.
Ability to work weekends, evenings, and holidays.
Ability to perform the listed essential duties satisfactorily; reasonable accommodations may be made for individuals with disabilities.
Ability to grasp, push, pull, carry, stoop, twist, crouch, and reach; perform repetitive-motion tasks requiring eye, hand, and foot coordination; and hear and respond to customer inquiries.
Ability to stand, walk, and bend throughout the workday and maneuver objects weighing up to 40 pounds.

Responsibilities

Follow established departmental and store policies and procedures.
Bag groceries efficiently and according to each customer’s individual needs.
Clean check stands and stock them with paper, plastic, and reusable bags.
Ensure the store is cleaned daily and meets company appearance standards.
Provide excellent customer service.
Perform custodial duties throughout the store, including cleaning restrooms, spills, shelves, displays, and employee areas.
Handle front-end “go backs.”
Assist customers out of the store and load groceries into their vehicles.
Retrieve carts from outside and bring them into the store.
Assist customers with ice, rock salt, and propane.
Complete assigned tasks efficiently and in a timely manner.
Set a professional and positive example to others.
Assist as needed to ensure the success of the store as a whole.
Perform other job-related duties as assigned.