Courtesy Clerk

Hy-Vee, Inc.•Dubuque, IA

27d

About The Position

Courtesy Clerks support the Hy-Vee customer experience by helping customers from the register to their cars and keeping the store clean, stocked, and welcoming. The role includes packaging purchases, assisting customers, maintaining the store, and helping wherever needed. It suits people who enjoy staying active, helping others, and taking pride in a well-maintained store. No education or experience is required; Hy-Vee provides training.

Requirements

Follow detailed written or verbal instructions and complete tasks involving a few concrete variables.
Perform simple addition and subtraction, copy figures, and count and record accurately.
Understand and follow verbal or demonstrated directions.
Communicate supply needs orally or in writing.
Work effectively as part of a team.
Complete a pre-employment drug screen successfully as a condition of employment.

Responsibilities

Provide prompt, friendly customer service, greet customers, learn their names, and help make each visit a positive experience.
Package customer purchases and assist customers in transporting them to their mode of transportation.
Retrieve carts from the parking lot and cart corrals throughout the shift.
Clean registers, restrooms, the break room, and backroom; sweep and mop floors as needed.
Clean the can redemption area and empty recycling bins where applicable.
Stock, face, and rotate merchandise; clean shelves; understand shelf tags; and know where merchandise is located in the store and backroom.
Pull products forward on shelves to maintain a full, organized appearance.
Check product prices as needed.
Maintain front-end supplies, including paper and plastic bags, receipt paper, and other necessary items.
Help train new courtesy clerks.
Deliver products to customers and assist in other departments as requested within wage and hour guidelines.
Shovel, salt, and sand walkways as needed.
Work with coworkers as a team to support customer satisfaction and a pleasant work environment.
Assist in other store areas and take on special projects as assigned.
Follow personal hygiene and dress standards, Hy-Vee policies, and store guidelines.
Report to work as scheduled and on time.