Courtesy Clerk

Brookshire Grocery Company•Tulsa, OK

7d•Onsite

About The Position

The Courtesy Clerk maintains acceptable store conditions according to Company standards and provides customer service. The role includes engaging with customers, bagging and transporting groceries, locating products, conducting price verifications, and performing other customer service duties while helping maintain a safe and sanitary shopping environment. Work is generally performed in a retail store, with frequent exposure to outside temperatures and weather and occasional exposure to wet, slippery, or damp conditions and cleaning agents. The noise level is quiet to moderate.

Requirements

Must be at least 16 years of age.
Must be at least 21 years of age to drive for Company business under the BGC Business Driver Policy.
Ability to remain courteous with customers at all times.
Ability to communicate effectively in written and verbal form with customers and partners.
Ability to multitask and work in a fast-paced environment.
Ability to work flexible schedules, including nights, weekends, and holidays.
Attendance at work is required.
Ability to perform the stated physical demands, including standing or walking continuously; frequent use of hands for reaching, touching, or handling; frequent pushing, pulling, maneuvering, or lifting objects up to 40 pounds; frequent bending, kneeling, or squatting; and occasional pushing, pulling, maneuvering, or lifting objects up to 75 pounds.
Continuously required to use close vision, distance vision, depth perception, or the ability to focus, and to talk and hear.

Responsibilities

Bag groceries properly by grouping like items, limiting bag weight, preventing food cross-contamination, and ensuring customers receive all purchased items.
Collect shopping carts and store them in the cart corral; keep the parking lot free of trash and debris, and communicate incidents, actions, or concerns on store premises to management.
Stock, clean, and maintain the presentation of front-end racks, drink coolers, and cleaning supply stations.
Promote product sales through active customer engagement.
Handle objects carefully to avoid damage to products and property.
Clean the breakroom and restroom and face products according to Company guidelines.
Greet customers, answer questions, and bag and transport groceries to customers’ vehicles while maintaining a friendly, customer-service-oriented attitude.
Maintain a clean, safe, and sanitary work and shopping environment by following Company safety procedures and policies.
Notice potential hazards and remedy them or place appropriate warning signs or devices as soon as reasonably possible; report hazards that cannot be immediately remedied to a supervisor.