Courtesy Clerk/Grocery Bagger

Kroger•Herriman, UT

About The Position

Create an outstanding customer experience through exceptional service and help maintain a safe, clean environment that encourages customers to return. Demonstrate the company’s core values of respect, honesty, integrity, diversity, inclusion, and safety of others. The role supports customers and store operations by bagging groceries, assisting customers with merchandise and loading, maintaining store and parking-lot cleanliness, returning merchandise and carts, and helping customers locate products and learn about specials. The position also involves following safety and food-safety requirements, inspecting equipment, and notifying management about hazards, accidents, issues, or needed repairs. The associate should work cooperatively in a fast-paced environment, handle conflict reasonably, protect customer and business information, follow directions, and assist customers including minors, individuals with special needs, and older adults. Essential functions must be performed with or without reasonable accommodation. Applications are accepted continuously for roles like this one. The team reviews submissions regularly and will contact applicants if a position becomes available that matches their qualifications and organizational priorities.

Requirements

Customer service skills.
Effective communication skills.
Ability to perform the essential functions of the position with or without reasonable accommodation.

Nice To Haves

Retail experience is preferred but not necessary.

Responsibilities

Bag groceries at checkout, aiming for at least five items per bag while preventing damage and following best practices for reusable, plastic, and paper bags.
Assist with removing customers’ merchandise from the bottom of the bascart for checkout.
Offer to help customers load bags into their cars.
Perform basic shelf conditioning.
Inform customers of grocery specials.
Return merchandise to store shelves.
Gather bascarts and return them to designated areas.
Clean spills and collect and pick up trash inside the store and in the parking lot.
Clean all areas inside and outside the store.
Handle and assemble seasonal merchandise.
Learn the store layout, locate products, and conduct price checks for cashiers.
Follow safety procedures and report unsafe conditions, accidents, or issues to store management.
Follow food-safety regulations and guidelines.
Inspect equipment as part of preventive maintenance and notify the appropriate department or store manager about items needing repair.
Answer customer questions about products in the department and throughout the store, helping customers feel welcome and appreciated.
Follow local, state, and federal laws and company guidelines.
Work cooperatively in a fast-paced and sometimes stressful environment.
Manage conflict reasonably, nonconfrontationally, and cooperatively.
Handle customer and business information honestly and with integrity.
Follow directions and seek assistance when needed to resolve customer or business issues.
Provide support and assistance through direct interaction with minors, individuals with special needs, and older adults.