Courtesy Clerk/Grocery Bagger

Kroger•Sandy Springs, GA

25d

About The Position

Create an outstanding customer experience through exceptional service and help maintain a safe, clean environment that encourages customers to return. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others. The Courtesy Clerk/Grocery Bagger bags groceries at checkout, helps customers with merchandise and loading bags, maintains store and parking-lot cleanliness, and supports safe, efficient store operations. The role also includes answering customer questions, locating products, performing price checks, returning merchandise, gathering carts, conditioning shelves, and handling seasonal merchandise. Applicants must be able to perform the position's essential functions with or without reasonable accommodation.

Requirements

Customer service skills.
Effective communication skills.
Ability to perform the essential functions of the position with or without reasonable accommodation.

Nice To Haves

Retail experience is preferred but not necessary.

Responsibilities

Bag groceries at checkout, striving to place at least five items in each bag while preventing damage to merchandise.
Follow best practices when bagging items in reusable, plastic, and paper bags.
Assist with removing customers' merchandise from the bottom of the bascart for checkout.
Offer to help customers load bags into their cars.
Perform basic shelf conditioning.
Inform customers about grocery specials.
Return merchandise to store shelves.
Gather bascarts and return them to designated areas.
Clean spills and collect and pick up trash inside the store and in the parking lot.
Clean all areas inside and outside the store.
Handle and assemble seasonal merchandise.
Understand the store layout, locate products, and conduct price checks for cashiers.
Follow safety procedures, reinforce safety programs, and notify store management of unsafe conditions, accidents, or issues.
Follow food safety regulations and guidelines.
Inspect equipment as part of preventive maintenance and notify the appropriate department or store manager when repairs are needed.
Answer questions about products sold in the department and throughout the store, helping customers feel welcome, important, and appreciated.
Comply with local, state, and federal laws and company guidelines.
Work cooperatively in a fast-paced and sometimes stressful environment, manage conflict reasonably and cooperatively, and follow directions or seek assistance as needed.
Handle customer and business information honestly and with integrity.
Provide direct support and assistance to minors, individuals with special needs, and older adults.